Apply on Employer Site

Penumbra, Inc. · 3 hours ago

Sales Ops Salesforce Business Analyst

Alameda, CA

Full-time

Onsite

Mid, Senior Level

$105K/yr - $135K/yr

5+ years exp

Penumbra, Inc. is a global healthcare company focused on innovative therapies. The Sales Ops Salesforce Business Analyst will play a pivotal role in executing sales strategy, driving operational excellence, and influencing executive decision-making through actionable insights and scalable solutions in Salesforce.

Medical Device

H1B Sponsor Likely

Responsibilities

Partner with commercial leadership to define and execute sales strategies

Lead cross-functional projects to align sales, marketing, medical education, operations, legal, and customer success workflows

Serve as the primary commercial point of contact, owning end-to-end system processes to ensure alignment with business objectives and customer expectations

Champion and protect the customer relationship by proactively managing commercial priorities, resolving conflicts, and driving value delivery across stakeholders

Oversee the design, configuration, and governance of Salesforce to support evolving business needs

Establish and enforce data quality standards and governance frameworks within Salesforce

Lead initiatives to optimize the end-to-end sales process, from lead management, quote generation, alignments, customer master, etc

Identify and implement process improvements that increase efficiency and scalability, with the goal of revenue growth in mind

Drive adoption of Salesforce best practices across global sales teams

Ensure consistent, accurate, and actionable data across all sales systems

Support the integrity, accuracy, and integration of customer master data, including but not limited to customer alignments, organization hierarchy, roles, relationships, etc

Ensure that data integration, workflows, processes, and logic work seamlessly and systematically

Provide deep analysis of pipeline health, sales performance, and forecasting accuracy

Deliver dynamic dashboards and reports that inform strategic decisions

Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures

Understand relevant security, privacy and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company

Ensure other members of the department follow the QMS, regulations, standards, and procedures

Perform other work-related duties as assigned

Qualification

Salesforce administrationSalesforce reportingData quality governanceSalesforce integrationsData visualization toolsExcelSQLInterpersonal communicationOrganizational skillsAttention to detail

Required

Bachelor's degree in business, Information Systems, Computer Science, or a related field with 5+ years of experience, or equivalent combination of education and experience in Sales Operations, Business Analysis, or a related field

Proven experience in Salesforce administration and reporting (Sales Cloud, Service Cloud, CPQ, etc.)

Experience in a fast-paced, cross-functional environment (SaaS, healthcare, etc.)

Familiarity with CRM governance, data quality, and master data management

Strong knowledge of Salesforce data models, workflows, validation rules, and automation tools (e.g., Flow, Process Builder)

Experience with Salesforce integrations and third-party tools (e.g., Tableau, Power BI, Outreach, LeanData, ZoomInfo)

Proficiency in Excel, SQL, and data visualization tools

Strong oral, written, and interpersonal communication skills

High degree of accuracy and attention to detail

Excellent organizational skills with the ability to prioritize assignments while handling various projects simultaneously

Benefits

Medical

Dental

Vision

Life

AD&D

Short and long-term disability insurance

401(k) with employer match

An employee stock purchase plan

Paid parental leave

Eleven paid company holidays per year

A minimum of fifteen days of accrued vacation per year, which increases with tenure

Paid sick time in compliance with applicable law(s)

Company

Penumbra, Inc.

Glassdoor3.3

Penumbra, Inc., headquartered in Alameda, California, is a global healthcare company focused on innovative therapies.

Founded in 2004

Alameda, CA, US

1001-5000 employees

http://www.penumbrainc.com

H1B Sponsorship

Penumbra, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (36)

2024 (42)

2023 (46)

2022 (43)

2021 (36)

2020 (26)