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Quorum · 1 month ago

AI GTM Systems Manager

United States

Full-time

Remote

Mid, Senior Level

$90K/yr - $90K/yr

5+ years exp

Quorum is a fast-growing software company and the leading provider of workflow software for government affairs professionals. The AI GTM Systems Manager will build, deploy, and scale AI agents to enhance the B2B SaaS customer journey, focusing on automating complex go-to-market workflows.

CRMData VisualizationGovernmentPoliticsSaaSSoftware

Work & Life Balance

H1B Sponsor Likely

Responsibilities

Build and deploy production AI agents across the customer journey:

Awareness & Interest: Campaign ideation agents, audience discovery tools, micro-persona generators, creative variation engines, competitive intelligence copilots

Evaluation: Account research agents that generate dossiers, problem framing tools, ROI calculators, solution narrative builders, and objection handling libraries

Procurement: Contract redline assistants, security questionnaire automation, stakeholder mapping agents

Onboarding: Implementation planning agents, data checklist generators, timeline builders, day-1 enablement copilots

Adoption & Expansion: Usage monitoring agents, value-moment detectors, QBR prep tools, churn risk flaggers

Renewal: Renewal readiness scoring systems, save-playbook generators, executive briefing automation

Architect and maintain the AI infrastructure:

Design and implement multi-agent orchestration systems across Salesforce/HubSpot, Marketo, Salesloft, Slack, and G-Suite

Build RAG (Retrieval-Augmented Generation) pipelines over product documentation, win/loss notes, content libraries, and CRM data

Develop prompt templates, tool definitions, and agent workflows using LangChain, LlamaIndex, or similar frameworks

Implement evaluation frameworks to test agent accuracy, reliability, and output quality

Build observability dashboards to monitor agent performance, latency, token usage, and cost

Own production operations and scaling:

Implement safety guardrails, PII protection, and content filtering

Build role-based access controls, audit trails, and SOC 2-compliant logging

Manage rate limits, API quotas, and cost optimization strategies

Establish CI/CD pipelines for agent deployment and versioning

Create runbooks and incident response procedures for agent failures

Drive measurable impact through data and iteration:

Define and track KPIs: time-to-first-touch, meeting conversion rates, opportunity creation velocity, AE time saved, pipeline coverage, response SLAs

Run A/B tests on agent prompts, workflows, and tools

Analyze agent performance data and iterate rapidly on improvements

Build feedback loops from end users to continuously improve agent outputs

Partner with GTM teams to identify and prioritize use cases:

Conduct discovery sessions with Sales, Marketing, and CS teams to identify high-impact automation opportunities

Scope agent projects with clear success criteria and timelines

Run pilot programs with frontline users, gather feedback, and drive adoption

Train teams on how to work effectively with AI agents

Create documentation and enablement materials for agent usage

Qualification

AI/ML applicationsLLM frameworksAPI integrationGTM platformsPythonPrompt engineeringRAG systemsVector databasesJavaScript/TypeScriptSoft skills

Required

1+ years of hands-on experience building and deploying AI/ML applications, LLM-based systems, or agentic workflows

5+ years in operations roles (RevOps, Marketing Ops, Sales Ops, or MarTech), preferably in B2B SaaS environments

Basic proficiency in Python and experience with LLM frameworks (LangChain, LlamaIndex, or similar)

Hands-on experience with LLM APIs (OpenAI, Anthropic, etc.) and prompt engineering

Experience building RAG systems and working with vector databases

Proficiency with API integration, webhooks, and workflow automation tools

Familiarity with JavaScript/TypeScript for front-end tooling is a plus

Working knowledge of GTM platforms (Salesforce, Marketo) and automation tools (Zapier, Make.com, n8n)

Understanding of B2B sales and marketing processes, lead lifecycle, and revenue operations fundamentals

Ability to translate technical concepts for non-technical stakeholders and gather requirements from GTM teams

Preferred

Experience shipping production agentic systems or AI-powered SaaS products

Background in software engineering, data engineering, or MLOps

Experience with evaluation frameworks (RAGAS, LangSmith, etc.) and LLM observability tools

Prior consulting or embedded experience with revenue teams

Certifications in LLM development, AI engineering, or major GTM platforms

Contributions to open-source AI projects or technical writing about agentic systems

Proficiency in speaking and writing English with the ability to communicate effectively and professionally with all team members

Benefits

Flexible Paid Time Off

Paid Company holidays plus additional company-wide days off for team members to rest and recharge

Four Day Weekends for President’s Day, Memorial Day, Fourth of July and Labor Day

Free Subscription to the Calm App

Free Subscription to LinkedIn Learning to support professional development

Invest in Yourself Days - one designated day per quarter is dedicated to your professional development!

One-time Work from Home Stipend

401k match

Choice of trans-inclusive medical, dental, and vision insurance plan options

Virtual and in-person team events

Bright sunlit open office concept with your own dedicated desk (if you want it)

Inclusion & Diversity Affinity Groups to support belonging

12 weeks paid parental leave

Company

Quorum

Glassdoor4.0

Quorum is best-in-class public affairs software —one place for stakeholder engagement, legislative tracking, and grassroots advocacy.

Founded in 2014

Washington, District of Columbia, USA

201-500 employees

http://www.quorum.us

H1B Sponsorship

Quorum has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (2)