Teller Trainee (41815) jobs in United States
cer-icon
Apply on Employer Site
company-logo

Landmark National Bank · 3 months ago

Teller Trainee (41815)

Landmark National Bank is focused on culture, connection, and contribution, seeking a bilingual Teller Trainee to enhance customer relationships. The role involves providing exceptional customer service, processing bank transactions, and supporting the bank's community commitment.

BankingFinanceFinancial Services

Responsibilities

Provide excellent customer service by demonstrating the Landmark National Bank commitment to be champions and catalysts for our communities, which begins with greeting all customers and guests with a smile and addressing customer needs with prompt and accurate information and resolutions for customer concerns
Develop and maintain relationships with all customers and your team of bank associates
Support customer and Landmark National Bank success by promptly, accurately, securely, and confidentially completing bank transactions including, but not limited to deposits and withdraws, issuing money orders, cashier checks and other financial instruments, loan payments, exchange of foreign currency, branch capture, check and debit card orders, second day checks on new customer accounts, order currency, complete address changes, initiate wires, place new account holds, and issue Instant Issue Debit Cards
Accountable for maintaining and balancing proper cash drawer levels and assist in vault balancing
Accountable for implementing all regulatory requirements and procedures
Implement all regulatory requirements and procedures related to transactions and be current on all assigned training courses
Utilize a 7 Step Conversation to promote bank products and services, including role play, completing Weekly Checklist and Needs Solved Sheets
Manage professional improvement through the utilization of the Quarterly Job Progress Plan and consistently meet Minimum, Target and Optimum levels of performance
Engage in Landmark National Bank culture initiatives and team success activities, including Daily Huddles, leading when assigned, Weekly Rally Meetings, New Account Training (Retail), and Celebration events
Represent the bank well in the community
Performs other duties and projects as assigned

Qualification

BilingualCustomer serviceBasic PC skillsDetail-orientedCommunication skills

Required

Bilingual
Maintain a high degree of discretion and confidentiality
Work independently within a team setting
Detail-oriented and organized
Advanced communication and customer service skills
Intermediate level of understanding of basic personal computer programs (Internet, Word, Excel, and Outlook)
Accountable for maintaining and balancing proper cash drawer levels and assist in vault balancing
Accountable for implementing all regulatory requirements and procedures
Utilize a 7 Step Conversation to promote bank products and services
Manage professional improvement through the utilization of the Quarterly Job Progress Plan
Engage in Landmark National Bank culture initiatives and team success activities
Represent the bank well in the community
Perform other duties and projects as assigned
The employee is frequently required to sit or stand for long periods of time, speak, and listen; use hands to touch and grasp objects; and to reach with hands and arms
The employee is occasionally required to move about the banking facility
Visual ability to view a computer screen for long periods of time is required
The employee must occasionally lift and/or move up to 30 pounds

Benefits

401k options with 401k Matching and Profit Sharing Retirement Plan
Paid Time Off (PTO) program in addition to 11 paid holidays
Discount on various bank services
Employee Referrals
Wellness Reimbursements

Company

Landmark National Bank

twittertwittertwitter
company-logo
Landmark National Bank is a bank holding company incorporated under the laws of the State of Delaware.