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HCA Healthcare · 1 week ago

Administrative Director Emergency Services

Houston, TX

Full-time

Onsite

Lead/Staff, Director/Executive

3+ years exp

HCA Healthcare is one of the nation’s leading providers of healthcare services, and they are seeking an Administrative Director Emergency Services for their HCA Houston Healthcare Northwest team. The role involves ensuring high quality, patient-centered care through oversight of performance across multiple sites and directing the development and implementation of strategies and policies in support of facility objectives.

BiotechnologyHealth CareHospitalMedicalPrimary and Urgent Care

Responsibilities

Cultivates a superior clinical identity by identifying and implementing evidence-based practices to advance patient safety and quality outcomes. Ensures adherence to standards of care

Manages variation in clinical practice to improve efficiency, effectiveness, and cost. Ensures a culture of accountability and transparency in the provision of care

Stays abreast of internal/external benchmarks, accreditations, and designations and actively pursues efforts to achieve

Stays abreast of legal and regulatory standards and ensures compliance. Develops and implements policies, procedures, and practices in compliance with all legal/regulatory standards

Leads the development and implementation of patient throughput strategies, including capacity planning, volume forecasting, patient flow coordination, and admission/discharge planning

Directs nursing practice and unit operations. Develops policies, procedures, and nursing standards to ensure patient and family needs are assessed, met, and evaluated

Provides leadership in attaining and sustaining an unparalleled patient experience. Instills accountability for providing consistent, positive patient interactions that differentiate the organization as a healthcare leader

Leverages various feedback mechanisms to benchmark performance and identify opportunities to improve customer/patient satisfaction. Develops and implements strategies to elevate the patient experience

Provides leadership to execute a strategic roadmap designed to enhance patient experience and achieve optimal outcomes

Collaborates with subject matter experts and patient experience leaders to ensure compliance with evidence-based practices that enhance patient experience and customer service

Fosters a culture that inspires commitment to the vision/mission/values of the organization. Ensures employees are recognized, valued, and supported. Develops and implements strategies to elevate employee engagement

Identifies development opportunities or training needs of individual employees and teams. Provides coaching, feedback, and training to improve performance

Builds a competitively superior organization through attracting, developing, engaging, and retaining talent. Ensures people with the right skills and motivations are in the right role, at the right time, to meet business needs

Collaborates with administrative team and physicians to enhance existing services or develop new service offerings

Identifies opportunities for expansion or development of new services and product lines to promote growth. Identifies stakeholder engagement strategies, technological advances, and other opportunities to drive differentiation and increase volume

Stays abreast of external factors and opportunities impacting healthcare, including political and legislative changes, reimbursement trends, and advances in healthcare delivery. Understands the competitive landscape and ensures service line is positioned strategically to respond to changing healthcare dynamics and market environments

Represents the organization positively within the community; participates in company-supported community/patient events and in-services

Participates in the annual budget process, including input into department revenue and expense forecasts, staffing, and supply and equipment needs. Monitors department budget performance; identifies trends and evaluates variances in relation to established budget. Develops and implements actions to address performance gaps

Ensures effective labor management, including position control, scheduling excellence, productivity management, and premium pay utilization. Maintains staffing to ensure appropriate patient care

Manages operating expenses, including the utilization of supplies and equipment. Identifies cost reduction opportunities and implements actions to achieve savings

Performs other duties as assigned

Practices and adheres to the 'Code of Conduct' and 'Mission and Value Statement.'

Qualification

Patient safetyQuality outcomesRegulatory complianceBudget managementStaffing managementCoachingEmployee engagementLeadershipCollaboration

Required

Bachelor's Degree Required

3+ years applicable experience Required

Preferred

Bachelor's Degree in nursing Preferred

Master's Degree Preferred

5+ years applicable experience Preferred

Benefits

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

Free counseling services and resources for emotional, physical and financial wellbeing

401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

Employee Stock Purchase Plan with 10% off HCA Healthcare stock

Family support through fertility and family building benefits with Progyny and adoption assistance.

Referral services for child, elder and pet care, home and auto repair, event planning and more

Consumer discounts through Abenity and Consumer Discounts

Retirement readiness, rollover assistance services and preferred banking partnerships

Education assistance (tuition, student loan, certification support, dependent scholarships)

Colleague recognition program

Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Company

HCA Healthcare

Glassdoor3.3

HCA Healthcare provides medical education and healthcare services in locally managed facilities. It is a sub-organization of North Florida Endoscopy Center.

Founded in 1968

Nashville, Tennessee, USA

10001+ employees