Lotus Concepts Management · 3 months ago
Host/Greeter - My Neighbor Felix
Centennial, CO
Full-time
Hybrid
New Grad, Entry Level
$12/hr - $25/hrLotus Concepts Management is looking for Hosts to join their team at My Neighbor Felix. The role focuses on providing exceptional guest relations, managing reservations, and ensuring smooth communication between guests and the service team.
Hospitality
Responsibilities
Guest Relations: Greet guests with a warm and friendly demeanor, embodying the welcoming atmosphere. Foster positive guest relationships by anticipating needs, providing recommendations, and addressing inquiries with a commitment to the brand
Reservation Management: Effectively manage reservations, ensuring accurate seating arrangements and optimizing guest flow for both regular and special events
Communication: Maintain clear communication with the service team to ensure smooth transitions between seating and service
Guest Assistance: Extend assistance and information to guests, helping them navigate the guests experience and handling any guest concerns or issues with a solution-oriented approach
Qualification
Required
Previous experience in a host role within the hospitality industry, preferably in a high-end or upscale setting
Exceptional customer service skills with a friendly and approachable demeanor
Strong organizational skills to manage reservations and guest flow effectively
Outstanding interpersonal and communication skills, with a strong focus on conveying the whimsical and passionate nature of Lotus Concepts
Ability to thrive in a high-volume, dynamic, fast-paced environment while maintaining composure
Team player with the ability to collaborate effectively with colleagues and management
Physical stamina to stand, walk, and carry trays for extended periods
Flexibility to work evenings, weekends, and holidays
Benefits
Competitive compensation and gratuity opportunities.
Training and opportunities for career advancement within the restaurant industry.
25% discount at all Lotus concepts.
Paid sick leave accrual.
Health, dental, vision, accident, and life benefits upon eligibility.
401K with company match and fully vested upon eligibility.
Total Advantage Package – An opt-in program providing telehealth, healthcare discounts, health advocates and financial wellness tracks & coaching.
Company
Lotus Concepts Management
We're proud to call Denver home! Our expertise in food, beverage, and hospitality is unparalleled in Colorado.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Sean McCartney, CPA
Chief Financial Officer
Jeramia Jones
Chief Administrative Officer
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