CJ Logistics America ยท 23 hours ago
Business Analyst, WMS
Des Plaines, IL
Full-time
Hybrid
Entry, Mid Level
$75K/yr - $95K/yr
2+ years expCJ Logistics America is a leading logistics provider specializing in integrated and multimodal logistics services. The WMS Business Analyst will act as the primary Subject Matter Expert for Warehouse Management System projects, ensuring solutions align with operational goals and customer needs while leading project teams and optimizing systems and processes.
Transportation/Trucking/Railroad
No H1B
Responsibilities
Develop and maintain comprehensive project documentation, including business requirements, functional specifications, process flows, test scripts, training guides, and user manuals
Lead requirements-gathering sessions with stakeholders to capture operational needs, translate them into system requirements, and document them for the project team
Collaborate with Project Managers, Operations, and IT teams to ensure documentation accurately reflects scope, timelines, and risks
Evaluate current and/or intended warehouse environments and document fit/gap analyses, risks, and proposed process changes
Support testing cycles by preparing test plans, documenting results, and tracking defects or issues to resolution
Provide detailed process documentation and training materials to support end-user adoption and knowledge transfer
Act as a WMS SME by documenting and explaining how system functionality aligns to operational processes and customer outcomes
Monitor system and operational performance, record findings, and contribute to documented recommendations for improvement
Facilitate change management activities by documenting as-is and to-be processes and helping stakeholders understand impacts
Communicate project updates and outcomes with internal and external stakeholders through well-structured documentation and presentations
Additional job duties as assigned
Qualification
Required
A Bachelor's degree or equivalent related work experience is required
2+ years of experience leading WMS implementations or in a similar role preferred
Strong analytical skills with experience in identifying potential issues and developing contingency plans
The ability to manage your own priorities while being a strong team player
A willingness to travel up to 20-25% annually, based on project needs
Preferred
2+ years of experience leading WMS implementations or in a similar role preferred
Experience delivering on-the-job coaching is preferred
Benefits
Full health insurance (medical, dental, and vision).
401(k), life insurance, and tuition assistance.
Paid time off to rest and recharge.
An open-door work environment that values feedback and collaboration.
Opportunities for career advancement within a growing company.
Company
CJ Logistics America
CJ Logistics America is a North American-based integrated supply chain service organization with operations in the United States, Mexico, and Canada.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Ken Heller
Chief Operating Officer
Aaron Dumbauld
Director, Strategic Partnerships
Company data provided by crunchbase