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Enterprise Mobility · 3 months ago

Customer Service Representative - Sky Harbor Airport - Seasonal

Phoenix Sky Harbor International Airport

Full-time, Contract

Onsite

Entry Level

$18/hr - $18/hr

1+ years exp

Enterprise Mobility is seeking a Seasonal Customer Service Representative at Sky Harbor Airport in Phoenix. The role involves providing high-level customer service by assisting customers with their rental needs and ensuring a positive experience during their visit.

RentalTourismTravel

No H1B

Responsibilities

Provide a high level of customer service by assisting customers and assessing their rental needs in person

Meet and greet customers in a friendly and timely manner

Provide directions and general assistance

Assist to assess condition of rental upon return

Process returns, check-ins and exit kiosk transactions

Understand and communicate rental terms and conditions, vehicle features and other services

May sell optional protection products, upgrades, fuel options and other additional equipment

Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance

Clean vehicle interior and exterior by hand or by operating washing equipment when needed

Perform miscellaneous and backup duties job-related duties as assigned

Qualification

Customer service experienceCommunication skillsProblem-solving skillsTeamwork

Required

Must be at least 18 years of age

Must have at least 1 year prior of face to face customer service experience within the last 5 years

Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years

No drug or alcohol related convictions (DWI/DUI) on driving record in the last 3 years

Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

Must not have interviewed with Enterprise for a customer service position at Sky Harbor in the last 12 months

Must be willing to accept a seasonal position lasting no more than 180 days starting in November 2025. Candidates who are hired will not be eligible for any other opportunities at Enterprise Mobility for a minimum of 6 months following the end of seasonal employment