University of North Florida · 3 months ago
Student Financial Aid Specialist
Jacksonville, FL
Full-time
Onsite
Entry Level
1+ years expUniversity of North Florida is seeking a Student Financial Aid Specialist who will assist in the design, development, and implementation of departmental processes and programs. The role involves auditing and monitoring students' financial aid records, as well as managing financial aid processes in coordination with technical support specialists.
EducationHigher EducationUniversities
Responsibilities
Provides support to the Director of Student Financial Aid in managing all Financial Aid processes and workflows in coordination with the Student Financial Aid Tech Support Specialist
Coordinates all Banner jobs for the Financial Aid module
Runs many Banner jobs for the Financial Aid module, including the downloading of ISIRS from federal processing, the disbursing of federal aid, the requesting of outstanding requirements and notification of students regarding their financial aid
Coordinates testing of all Banner upgrades, patches and new aid year set up for Financial Aid programs with the Student Financial Aid Tech Support Specialist
Monitors and assists with all technological set up and processing involving all federal, state and institutional programs and refunds/repayment calculation and processing for all Title IV and state programs
Plans, designs, develops and assists with the implementation of various technological/web based tools and services which will support both the internal technology functions of the Financial Aid team with the Processing Office, as well as the external flow of information to students about their Financial Aid awards
Works with Assistant Director of Student Financial Aid, Student Financial Aid Tech Support Specialist and Information Technology to plan, develop and implement technological strategies for streamlining all Financial Aid functions
Resolves Financial Aid workflow issues, and for designing technological enhancements and development to workflows that will allow for effective and efficient management of the student financial aid programs in coordination with Enrollment Services Systems and ITS
Imports files from various data sources to be placed into the imaging system or associated technology
Monitors imaging product and software used in processing to ensure quality and reliability of service to users
Monitors workflow and provides updates and recommendations to department leadership
Handles document pick up from other Enrollment Services offices
Previews the contents of the files to be scanned to ensure readiness
Reports any systems problems to department leadership and ITS. Responsible for daily maintenance and troubleshooting of scanning process to ensure image quality
Scans and indexes all documents received by the Office of Student Financial Aid
Verifies documents after scanning to ensure quality and accuracy of data in imaging product
Research documents with no UNF ID
Researches and provides recommendations for process and procedure improvements
Document preparation and indexing
Corrects any indexing/scanning errors in imaging product
Develops a familiarity with defined file structures and document types
Develops and improves scanning operations procedures and documentation
Gathers scanning statistics
Assists in training coworkers in various financial aid processes
Assists with public information and public relations events pertaining to financial aid. Prepares reports and responds to surveys
Qualification
Required
Bachelor's degree from an acceptable accredited institution in a directly related area of specialization and one year of experience directly related to the job functions
High school diploma and five years of experience directly related to the job functions
Excellent communication skills, both written and verbal
Well organized
Strong computer skills
Strong interpersonal skills
Company
University of North Florida
University of North Florida is a school in Jacksonville.
1001-5000 employees
H1B Sponsorship
University of North Florida has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (21)
2024 (15)
2023 (9)
2022 (12)
2021 (8)
2020 (13)
Funding
Current Stage
Late StageTotal Funding
$7MKey Investors
Parkinson's FoundationU.S. Department of Education
2023-07-25Grant
2023-02-27Grant
2022-09-22Grant· $7M
Leadership Team
Kimberly Mayer
Chief Research Officer (CRO)
Recent News
Crowdfund Insider
2025-11-08
2025-11-05
Jax Daily Record
2025-11-04
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