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Imagine Pediatrics · 6 hours ago

Manager, Behavioral Health

United States

Full-time

Hybrid

Mid, Senior Level

$88K/yr - $107K/yr

5+ years exp

Imagine Pediatrics is a tech-enabled, pediatrician-led medical group reimagining care for children with special health care needs. The Manager, Behavioral Health Longitudinal will oversee a team responsible for providing comprehensive behavioral health services, focusing on managing team performance and program outcomes.

Child CareHospitalMedical

Responsibilities

Manage a team of regional cross functional care team members with the support of supervisors

Provide oversight to a team of supervisors including 1:1 support, quarterly feedback, and typical functions of people management

Provide guidance to supervisors regarding performance management of indirect reports

Uphold team members responsible to Imagine specific policies, clinical programming requirements, and utilization targets

Partner with talent acquisition to carry out hiring plans, interviews, and onboard new team members

Assist with strategic planning for expansion into new markets for company growth

Analyze programmatic metrics and individual metrics in order to utilize staff appropriately

Hold the team accountable for working at the top of their license and utilizing team functions as efficiently as possible

Identify areas for improvement within team processes, clinical care, and action on projects to make them more efficient

Serve as the Behavioral Health Longitudinal representative in leadership meetings to provide feedback, improve patient experience, and support the development of new programs and services

Acts as the liaison for behavioral health services to all stakeholders taking a lead role in process and performance improvement and the delivery of high-quality services

Collaborate with clinical education team for implementation of new trainings in alignment with care team and organizational needs

Create a positive and inclusive culture of teamwork and accountability

Assist behavioral health team with navigating new processes, policies, and procedures

Consult with market leaders on behavioral health cases

Manage patient escalations as needed

Support service recovery calls

Qualification

Licensed in TXMOLAManagement of mental health providersHigh-risk populationsMaster’s degree in social workCertification in evidence-based modalitiesTelehealth experienceEmpathyCaringTechnologyRelationship-building skillsOrganizational skills

Required

Master's degree in social work, Marriage and Family Therapy, Counseling, or related area

Must be licensed to independently practice in TX, MO, or LA (LCSW, LPC, LMHC, LMFT), openness to cross-state licensure

5 years of experience post independent licensure in a behavioral health setting

3 years of experience in management/supervision of mental health providers (experience in remote/start-ups environments preferred)

Experience working with children, adolescents, and their caregivers inclusive of external systems involved in a minor's care

Experience with chart auditing and training to improvement-oriented outcomes

Experience working with high-risk behavioral health populations including but not limited to suicidal ideation, homicidal ideation, severe persistent mental illness (SPMI), children in the foster care system

Diligent regarding documentation standards and accustomed to using electronic medical records

Experience working with a diverse population or demographics

Telehealth experience

Familiarity with technology, Microsoft suites, and documenting in electronic health records