Customer Service Representative jobs in United States
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Renegade Insurance · 3 months ago

Customer Service Representative

Renegade Insurance is seeking an experienced Customer Service Representative to join our team! In this role, you will be responsible for building strong relationships with clients and working closely with our agents to ensure that our clients receive the best insurance coverage and service.

FinanceFinancial ServicesInsurance

Responsibilities

Providing amazing customer service for Property and Casualty Insurance customers Completing all customer service requests including claims, endorsements, payments, and ID cards
Managing and completing renewals
Providing quotes for prospects
Assisting Producers and Account Managers/ Retention Specialist to respond to service needs of customers
Fostering strong and lasting relationships with Customers, Producers and Account Managers/ Retention Specialist
Participating in scheduled team and office meetings
Providing Account Management backup
Maintaining working knowledge of carrier products and processes
Performing other functions as required

Qualification

Customer serviceCommercial insurance knowledgePropertyCasualty LicenseEnglish communicationOrganizational skillsProblem solvingSalesforceWindows proficiencyExcel proficiencyContact Center experience

Required

Excellent written and verbal English communication skills
Excellent customer service skills
Excellent organizational skills, effective time management, and interpersonal skills
Ability to successfully and creatively problem solve and negotiate solutions
Strong Knowledge of commercial insurance products
Active Property and Casualty Insurance License (required)
Ability to work in a team environment and train others as necessary
Proficiency in Windows, Word, Power Point and Excel (knowledge of working with spreadsheets is required)

Preferred

Experience with Salesforce management system preferred but not required
Positive thinker, comfortable with fast paced environment
Contact Center experience preferred

Benefits

Medical, dental, vision, and life insurance
Competitive compensation
Generous paid-time off program
Comprehensive training
Opportunities for career growth
401(k)
Dental insurance
Health insurance
Vision insurance
Work from home

Company

Renegade Insurance

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Renegade Insurance is a financial services company that offers commercial and personal insurance services.

Funding

Current Stage
Late Stage
Total Funding
$40.64M
2021-11-04Series Unknown· $40.64M

Leadership Team

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Rashik Adhikari
Founder and CEO
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Recent News

Company data provided by crunchbase