Upstart · 2 hours ago
Senior Product Design Manager
United States
Full-time
Remote
Senior Level, Lead/Staff
$199K/yr - $275K/yr
10+ years expUpstart is a leading AI lending marketplace focused on reducing the cost and complexity of borrowing for all Americans. The Senior Product Design Manager will lead a multidisciplinary team, shaping the design vision and execution across various domains while fostering collaboration and high-quality design practices.
Artificial Intelligence (AI)AutomotiveConsumer LendingCreditFinancial ServicesFinTechLendingMachine LearningPersonal Finance
Responsibilities
Lead and develop a multidisciplinary team by providing mentorship, actionable feedback, and career guidance while building a culture of clarity, curiosity, and accountability
Shape the design vision and execution for Servicing, Auto Retail, and Capital Marketplace, ensuring experiences are intuitive, consistent, and measurably impactful for borrowers, dealers, partners, and investors
Partner with Product and Engineering leaders to define strategy, prioritize work, and help teams balance user needs with business goals
Set clear expectations and success metrics for design work, championing outcomes and ensuring design has an informed and influential voice in product decisions
Drive alignment across complex, multi-product journeys by connecting experiences through shared systems, standards, and principles
Foster strong cross-functional collaboration by encouraging experimentation, learning, and continuous improvement in how teams work and deliver
Contribute to operating model improvements by working with the Director of Product Design and peers to refine processes, rituals, and systems that enable high-quality design at scale
Support hiring and onboarding efforts to attract and grow exceptional, diverse design talent while reinforcing an inclusive, mission-driven culture
Qualification
Required
10 or more years designing and launching digital products, including 3 or more years managing designers or leading design teams
Proven track record guiding end-to-end product design with measurable customer and business impact
Strong portfolio that demonstrates leadership, craft excellence, and systems thinking across multiple product surfaces or ecosystems
Experience developing designers at a range of career stages and elevating overall team capability
Deep understanding of user-centered design, interaction design, and data-informed iteration
Strong collaboration and communication skills with an ability to influence cross-functional peers and executives
Proficiency in Figma and familiarity with modern design, research, and prototyping tools
Clear perspective on how AI can elevate design and research workflows and shape more intelligent, personalized customer experiences
Preferred
Experience scaling design teams or practices within high-growth, cross-functional environments
Background in fintech, auto retail, marketplaces, or other complex systems involving regulated data or sensitive user journeys
Familiarity with experimentation frameworks such as A/B testing and hypothesis-driven design
History of partnership with product, research, and engineering leaders to define and deliver a shared vision
Demonstrated ability to connect multi-product or platform experiences through systems and standards
Passion for mentoring senior ICs and emerging design leaders
Benefits
Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year
Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees
Affordable medical, dental, and vision coverage, with multiple plan options - Upstart covers 90% to 100% of the cost depending on the plans you choose
Health Savings Account contributions from Upstart for eligible plans
Income protection benefits, including company-paid Basic Life, AD&D, and Short- and Long-Term Disability coverage, with options to purchase supplemental coverage
Paid time off, sick and safe time, and company holidays
Paid family and parental leave to support caregiving and major life moments
Family-centered benefits through Carrot and Cleo, supporting fertility, parenthood, and caregiving
Employee Assistance Program (EAP) offering mental health support and life-centered resources
Financial wellness resources, including access to financial planning tools and a financial concierge service
Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
Connection and community through team events and onsites, all-company updates, and employee resource groups (ERGs)
Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our four offices, located in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)
Company
Upstart
Upstart (NASDAQ: UPST) is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit.
1001-5000 employees
H1B Sponsorship
Upstart has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (68)
2024 (67)
2023 (85)
2022 (85)
2021 (42)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
$3.36BKey Investors
CastlelakeProgressiveRakuten
2025-11-06Post Ipo Debt· $1.5B
2025-09-05Post Ipo Debt· $320M
2025-08-12Post Ipo Debt· $600M
Leadership Team
Dave Girouard
Founder & CEO
Paul Gu
Co-Founder
Recent News
The Motley Fool
2026-01-23
Business Wire
2026-01-22
The Motley Fool
2026-01-03
Company data provided by crunchbase