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Hand & Stone Massage and Facial Spa · 5 months ago

Sales Manager

Parma, OH 44129

Full-time

Onsite

Mid Level

$50K/yr - $55K/yr

Hand & Stone Massage and Facial Spa is opening a new location in Parma, OH, and is seeking a Spa Manager to lead operations. The Spa Manager will be responsible for maximizing profits through exceptional customer service, managing staff, and developing effective marketing strategies.

Health Wellness & Fitness

Responsibilities

Overcome objections during the sales process and increase the membership base

Create marketing strategies aimed at maximizing revenue and profits

Perform data analysis that drives business decisions and success

Use sound judgment, work independently, with minimal supervision

Plan and direct to meet the daily needs of the operation

Track staff schedules efficiently to optimize capacity, revenue, and profits

Maintain the utmost cleanliness and soothing ambiance of the premises

Manage inventory effectively

Ensure a high degree of customer satisfaction, address customer dissatisfaction, resolve service complaints

Ensure compliance with all Hand & Stone policies and procedures in addition to the local, state, and federal laws and regulations

Hire, train, supervise, develop, mentor all team members according to Hand & Stone policies and procedures

Motivates and empowers the team to achieve high standards

Qualification

Sales expertiseMarketing strategiesLeadership skillsCustomer serviceEmpathyInterpersonal skillsOrganizational skillsCommunication skills

Required

Have a great personality and excellent interpersonal skills!

Are a self-proclaimed 'genius' in sales and marketing

Are a dynamic leader who can manage a diverse staff

Have great communication skills and connect well with staff and stakeholders

Consider yourself to be an excellent organizer

Are an empathic individual who can put yourself in someone else's shoes

Spa experience is a plus, but not required

Benefits

Growth opportunities

Competitive compensation

Commission opportunities and generous bonuses

Employee discounts

Company

Hand & Stone Massage and Facial Spa

Glassdoor3.2

With 600+ units across North America, Hand & Stone Massage and Facial Spa makes luxury spa services, including massage, facial, and body slimming & toning, accessible to a broader clientele.

Founded in 2004

Trevose, Pennsylvania, US

51-200 employees

http://www.handandstone.com

Funding

Current Stage

Growth Stage

Leadership Team

John Teza

Chief Executive Officer

Zdenka Olic, Senior Operations Leader in Hospitality

Chief Operating Officer/FGG Spas, LLC

Company data provided by crunchbase