First American · 1 day ago
Senior Product Manager
Santa Ana, CA
Full-time
Onsite
Senior Level
$126K/yr - $168K/yr
5+ years expFirst American is a federal savings bank that has been providing banking, wealth management, and trust solutions for over five decades. The Senior Product Manager will partner closely with business and technical teams to deliver innovative banking solutions for the real estate industry, focusing on product strategy, user experience, and stakeholder collaboration.
Financial ServicesInsuranceProperty InsuranceReal EstateReal Estate Investment
Responsibilities
Actively contribute to cultivating a robust customer-obsessed, product-led design culture
Facilitate and drive alignment among key stakeholders and lead them to converge on creating a shared view of product priorities
Drive the vision and delivery of new product features to support business growth and strategic priorities
Translate product strategy into roadmaps and detailed requirements
Works closely with product delivery counterparts to deliver with quick time-to-market and optimize resources to deliver value to customers
Prioritize product opportunities collaboratively with other product team members and engineering
Define high-level customer requirements for the entire customer experience including product features and functions
Works with users to understand and validate their needs
Conduct regular feedback sessions to gain valuable customer feedback on the product features and enhancements being developed
Develop metrics to assess the success of new features and determine necessary enhancements
Participate in planning meetings and provide advice and guidance on the direction of the product
Collaborate with customers and team members to ensure a solid and well-rounded understanding of developing needs
Continually assess the behaviors and needs of customers, emerging trends, and industry expectations
Leverage insights to identify opportunities and define requirements for product differentiation and innovation, while ensuring compliance
Drive the performance of deposit products through pricing, market insights, and customer opportunity development; ensuring profitability, competitiveness, and customer value
Understand technical issues well enough to make the right decisions about prioritizing not only new product features but also reducing technical debt or improving resiliency
Support a comprehensive testing strategy, validating solutions through quality assurance and user acceptance testing feedback
Qualification
Required
Bachelor's degree or equivalent combination of education and experience
Experience in product development, requirements and risk analysis, pricing, planning, competitive analysis, and financial planning and strategy
5-7 years directly related experience in product or service development
3+ years of experience in Agile product management
Experience working with strategic partners
Working knowledge of product/work management and collaboration tools, such as Atlassian products, Miro and Planview
Knowledge of Core Banking Systems and orchestration services to support balance management, statement generation, and end-to-end deposit and ledgering processes
Subject matter expertise in money-movement orchestration and integration with payment systems (checks, ACH, book transfers, wires, and real-time payments)
Demonstrated leadership presence with excellent communication skills and the ability to interact with stakeholders and all levels of management
Proven success in defining and launching new products or platforms
Successful track record in software/technology product management and delivering features in an iterative and fast-paced environment
Proven ability to collaboratively engage with leaders to create, identify, and implement solutions to further the effectiveness of the business
Superior interpersonal and communication skills that bridge the gap between business and engineering teams
Relentless focus on the customer with experience developing and prioritizing high-level product requirements that enhance the user experience
Strategic, results-driven leader passionate about designing best-in-class commercial treasury management experiences
Strong interpersonal skills with a keen ability to explain complex concepts
Sound decision-making, creativity, critical thinking, and problem-solving skills
Continuous learner about the future treasury management experiences, solving for customers' current challenges and exploring future needs
Ability to build relationships and ensure cooperation across First American teams
A strong desire to pitch in where needed, embodying a true team spirit
High level of business acumen, strategic agility, ability to develop others, influence outcomes and change, and negotiate for resources
Benefits
Medical
Dental
Vision
401k
PTO/paid sick leave
Employee stock purchase plan
Company
First American
First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment.
10001+ employees
H1B Sponsorship
First American has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2023 (2)
2022 (1)
2021 (2)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
$450M2024-09-23Post Ipo Debt· $450M
2010-06-01IPO
Leadership Team
Kenneth D. DeGiorgio
Chief Executive Officer
Jody Mulkey
Chief Technology Officer
Recent News
2025-11-18
Company data provided by crunchbase