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Pomelo Care · 1 month ago

Senior Associate, Business Operations

United States

Full-time

Remote

Mid, Senior Level

$95K/yr - $115K/yr

2+ years exp

Pomelo Care is a multi-disciplinary team focused on improving care for moms and babies through a technology-driven platform. They are seeking a Senior Associate in Business Operations to build and optimize operations for new product lines by delivering data-driven analysis and insights that drive impact for their members.

ChildrenHealth CareMobile AppsWomen's

Responsibilities

Analyze and report on key operational metrics and performance trends for Pomelo’s new business lines

Support the forecasting process by analyzing and reporting on historical data and trends to inform monthly, quarterly, and annual financial projections

Own clinical team capacity planning for new program launches and ongoing care delivery

Use data to distill key insights, identify and prioritize areas for operational efficiency, and implement critical process improvements

Own important operational projects that improve the efficiency of how we deliver care for our members. Proactively communicate project timelines and roadblocks with cross-functional partners to ensure deliverables are met

Collaborate with cross-functional teams including Revenue Cycle Management, Accounting, Strategic Finance, Partnerships, and Customer Success to ensure analytical alignment and smooth operations

Qualification

Financial analysisData analysisForecastingGoogle SheetsExcelData visualization toolsHealthcare experienceSQLProblem-solvingCommunication skillsTime managementAttention to detailCollaboration

Required

2-4 years of experience in a strategic analytical role, preferably in consulting, finance, or at a high-growth start-up

Strong analytical skills with experience performing independent analyses in Google Sheets and Excel and manipulating data in data visualization tools (e.g. Metabase, Looker)

Significant experience in financial analysis and forecasting, with demonstrated ability to build flexible financial models with a high degree of flexibility and forecasting accuracy

A proactive and resourceful problem-solver who is comfortable navigating ambiguity and independently seeks out answers and solutions

An accountable and collaborative team player with excellent communication skills, both written and verbal

Skilled at managing competing priorities with strong prioritization and time management skills

Highly organized with a strong attention to detail

Preferred

Healthcare/health tech experience

Experience with SQL

Benefits

Competitive healthcare benefits

Generous equity compensation

Unlimited vacation

Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship)