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Relevance AI · 4 months ago

Founding Site Reliability Engineer

San Francisco, United States

Full-time

Onsite

Senior Level, Lead/Staff

5+ years exp

Relevance AI is a fast-growing company focused on AI automation, enabling teams to create intelligent AI agents. They are seeking a Founding Site Reliability Engineer to establish and scale the SRE discipline, ensuring the reliability, scalability, and security of their platform as it powers multi-agent workloads globally.

Agentic AIAnalyticsArtificial Intelligence (AI)Generative AIMachine LearningSoftware

Responsibilities

Own SRE establishing best practices, tooling, and culture

Tackle reliability challenges unique to multi-agent orchestration at enterprise scale

Guarantee >99.9% uptime of production systems, ensuring reliability at global scale

Architect and automate AWS infrastructure with Terraform and CI/CD pipelines

Design observability systems across microservices, APIs, and vector infrastructure (metrics, tracing, logging)

Drive down incidents and MTTR through runbooks, alerting, and incident response excellence

Help scale infra to support hundreds of thousands of agents and billions of API calls

Partner with engineering teams to embed SRE principles into the SDLC and shape org-wide reliability strategy

Act as a founding voice in our SF office, influencing product direction and engineering culture

Qualification

AWS expertiseInfrastructure as CodeObservability stacksIncident managementMulti-agent workloadsSoft skills

Required

5+ years in SRE/DevOps/Infrastructure roles, with experience in enterprise SaaS environments

Deep AWS expertise (EC2, ECS/EKS, Lambda, RDS, VPC, IAM)

Proven track record with Infrastructure as Code (Terraform, Kubernetes/EKS, CDK, or CloudFormation)

Hands-on with observability stacks (CloudWatch, Grafana, Prometheus, Datadog)

Incident management experience in production SaaS systems, including on-call, postmortems, and reliability improvements

Preferred

Prior exposure to AI/ML platforms, data-heavy systems, or multi-agent workloads

Company

Relevance AI

Relevance AI provides an AI agent operating system that helps companies automate repetitive reasoning tasks.

Founded in 2020

Surry Hills, New South Wales, AUS

51-200 employees

https://relevanceai.com

Funding

Current Stage

Growth Stage

Total Funding

$42M

Key Investors

Bessemer Venture PartnersKing River CapitalInsight Partners

2025-05-06Series B· $24M

2023-12-12Series A· $15M

2021-12-12Seed· $3M

Leadership Team

Jacky Koh

Founder & co-CEO

Daniel Vassilev

Co-Founder

Recent News

Startup Daily

2 Aussie startups make the cut for the latest AWS Generative AI accelerator

2025-10-10

Startup Daily

Startup Daily Best in Tech Awards 2025: Relevance AI crowned Startup of The Year

2025-10-02

Startup Daily

Relevance AI, Press Play Ventures, _Southstart, Mick Liubinskas and Paz Pisarski win at the Startup Daily Best in Tech Awards 2025

2025-09-27

Company data provided by crunchbase