Docuvera · 4 months ago
Global Solution Engineer
United States
Full-time
Remote
Senior Level
7+ years expDocuvera is a tech scale-up focused on providing structured content platforms for the pharma and life sciences sectors. They are seeking a Global Solution Engineer to act as a bridge between sales, customer success, and product teams, ensuring technical and business alignment while supporting the implementation process for clients.
Computer Software
Responsibilities
Partner with Account Executives to drive early-stage discovery and align Docuvera’s capabilities with customer needs across labeling, CMC, clinical, safety, quality, and medical affairs
Independently deliver tailored solution demonstrations, technical walkthroughs, and business case development in collaboration with Product Marketing and Solutions Consulting
Serve as the technical and regulatory voice during deal cycles, helping reduce friction in InfoSec, IT, and Procurement reviews
Lead early architecture design sessions to map integration, content reuse, structured authoring, and metadata alignment strategies
Support proof-of-concept or sandbox efforts by configuring and demonstrating platform workflows that address client-specific use cases
Partner with Customer Success teams to assess readiness and define early implementation scope, particularly for large enterprise programs
Participate in global workshops, industry events, webinars, and customer advisory activities as a subject matter expert
Track deal progression, surface technical blockers, and collaborate with Engineering and Product to ensure roadmap alignment
Lead RFP/RFI responses. Assist in InfoSec reviews, and validation documentation across regulated content workflows
Qualification
Required
7–12 years in one or more of the following roles: Solution Consulting or Sales Engineering for B2B SaaS, Regulatory Information Management or Digital Transformation within pharma, Technical product management or implementation consulting
Proven experience working with structured content platforms and/or traditional content management systems such as Veeva, OpenText, CARA is desirable
Demonstrated success supporting large, global clients with complex regulatory and operational requirements
Strong storytelling, communication, and executive presentation capabilities
Comfortable leading both strategic discussions and technical validations
Skilled in quickly configuring platform instances based on customer technical requirements, creating custom workflows that demonstrate structured content authoring, metadata management, and regulatory compliance automation based on best practice strategies
Able to translate complex features into commercial, regulatory, and operational value
Adept at managing multiple workstreams and communicating across cross-functional teams
Deep understanding of life sciences regulatory frameworks, including GxP, eCTD, IDMP, 21 CFR Part 11, and EMA/FDA guidance
Strong knowledge of FHIR (Fast Healthcare Interoperability Resources) standards as applied to pharmaceutical regulatory contexts, including electronic Product Information (ePI), ICH M11 technical specifications, M4Q(R2) Quality implementation, and PQI/PQ-CMC data exchange formats
Deep understanding of metadata modeling, ontology design, and taxonomy frameworks; ability to architect solutions that leverage controlled vocabularies, semantic relationships, and structured data to enable intelligent content reuse and automated compliance validation
Proficient in building, configuring, and managing RESTful API transactions between enterprise SaaS platforms, with demonstrated ability to interpret technical specifications and API documentation to create Proof-Of-concept integrations; able to navigate and troubleshoot JSON, HTML and XML structures
Ability to create and manage custom scripts, write Proof-Of-Concept level code using popular scripting and development tools, example: Python, JavaScript, HTML/CSS etc
Strong understanding of information security (ISO 27001, SOC 2) and data privacy (GDPR, HIPAA)
Bachelor's degree required in a relevant discipline (e.g., Computer Science, Life Sciences, Regulatory Affairs, Information Systems)
Preferred
Advanced degree (MBA, MS) or certifications such as RAC (Regulatory Affairs Certification), PMP, or TOGAF
Relevant technical certifications (e.g., AWS Certified Solutions Architect, SAFe, or similar) are a plus
Big 4 consulting or previous Pharma/Lifesciences IT transformation experience a plus
Benefits
Unlimited PTO
Funded health benefits, including dental and medical
Company
Docuvera
Docuvera is the most efficient way to create, review and publish Life Sciences documentation
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase