Universal Music Group · 3 months ago
Senior Manager, Campaign Management (Interscope Urban)
Santa Monica, CA
Full-time
Onsite
Mid, Senior Level
$71K/yr - $186K/yr
4+ years expUniversal Music Group is the world’s leading music company, committed to artistry, innovation, and entrepreneurship. They are seeking a Senior Manager for Campaign Management to lead D2C and merchandise campaigns for Interscope’s Urban roster, ensuring alignment across teams to achieve creative and commercial goals for each artist.
Audio Recording and ProductionMedia and EntertainmentMusicPublishing
Responsibilities
Serve as the primary Campaign Management lead for the Interscope Urban (Hip-Hop/R&B) roster, embedded with the Label team and our Account Management leads
Be the go-to counterpart for Interscope Urban staff and Account Managers for your roster’s campaign management & execution across D2C, Tour, Retail and Licensing:
Campaign & merch planning timelines, focusing on milestone management
Product and merch development, setup, approvals, and cross-channel coordination
Asset and content readiness for storefronts and marketing
Launch execution and ongoing performance, inventory, and lifecycle management
Campaign P&L generation and management, finance approvals across milestones
Partner with Account Management to convert strategy and priorities into executable timelines and resourcing needs, engaging directly with artist & label teams:
Navigate client demands with nuance—protecting both the artist’s vision and the operational feasibility of the plan
Anticipate risks and constraints early; communicate options and trade-offs clearly to artist teams, label partners, and internal leadership
Use performance and operational insights (sales/inventory signals, pacing vs. plan, campaign health) to inform decisions and share learnings with Account Management and stakeholders
Ensure the cross-functional team operates effectively in tight unison, so we deliver the highest service level possible to artists and the label:
Drive strong collaboration & teamwork with Creative, Store Management, Commercial & Merchandising, Digital/Marketing, Finance, Business Affairs, Channel Operations, and other stakeholders to keep work moving and decisions grounded in execution realities
Ensure optimal process is followed on each project, while remaining flexible to find creative solutions to meet the nuances of artist and label needs
Ensure campaign documentation, status reporting, and issue tracking are consistently maintained and shared
Provide mentorship & direction for campaign managers and coordinators; contribute to departmental improvements:
Set expectations for ownership, rigor, and communication, effectively delegating support tasks to channel coordinators and to supporting managers
Provide coaching and real-time feedback across projects
Apply and reinforce Campaign Management workflows, tools, playbooks, and standards; identify bottlenecks and propose improvements that increase speed and predictability
Qualification
Required
Typically 4-7+ years of experience in campaign, production, operations, or program management in music, entertainment, merch, or consumer eCommerce
Exceptional written and verbal communication skills. High degree of comfort communicating with sr. leaders, artist managers, and their teams
Strong understanding of the label, artist, and merchandise ecosystem, ideally with prior label-side, artist commerce, or D2C experience
A passion for the music & culture of Interscope's Urban roster is a must. Strong experience in Urban (Hip-Hop/R&B) while holding comprehensive knowledge across all genres. Candidates should bring dedication in serving the artist community and delivering exceptional experiences for their fans
Proven experience managing music product and/or merch across multiple channels (eCommerce, tour, licensing, retail). Knowledge of both physical music product and/or merchandise production is strongly preferred
Demonstrated success coordinating artist / client service teams in high-volume, fast-paced environments
Exceptional project management skills: able to oversee complex campaign portfolios, manage competing priorities, and guide teams through change
Excellent communication and stakeholder management skills; calm and solutions-oriented in moments of pressure or escalation
Commitment to teamwork and respect for every function is required; must be willing to set personal ego aside for the good of the team and delivering for our partners
Preferred
Experience in artist stores powered by Shopify strongly preferred
Benefits
Comprehensive medical, dental, and vision coverage
Including 100% coverage for out-patient in-network mental health services
Fertility coverage for eligible medical plan participants
Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
Student Loan Repayment Assistance and Tuition Reimbursement
401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution
Flexible Paid Time Off (PTO) for exempt employees
3-weeks PTO for non-exempt employees
2-weeks paid Winter Break
10 Company Holidays (including Juneteenth and Wellbeing Day)
Summer Fridays (between Memorial Day and Labor Day)
Generous paid parental leave for every type of parent
Company
Universal Music Group
Universal Music Group is a music-based entertainment company that offers music recording, publishing, and merchandising services worldwide. It is a sub-organization of Leviy Publishing.
10001+ employees
H1B Sponsorship
Universal Music Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (24)
2023 (14)
2022 (22)
2021 (18)
2020 (19)
Funding
Current Stage
Public CompanyTotal Funding
$8.65BKey Investors
William AckmanTencent
2023-06-06Post Ipo Debt· $802.31M
2021-09-21IPO
2021-06-21Secondary Market· $4.17B
Leadership Team
Devraj Sanyal
Chairman & CEO, Universal Music Group, India & South Asia; SVP Strategy "AMEA"
Timothy Xu
Chairman and CEO
Recent News
Digital Music News
2026-01-24
Digital Music News
2026-01-23
Company data provided by crunchbase