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Mercedes-Benz of Gilbert · 3 months ago

Receptionist/Administration

Gilbert, AZ

Full-time

Onsite

Entry Level

$17/hr - $17/hr

1+ years exp

Mercedes-Benz of Gilbert is a family-owned and independently operated dealership known for exceptional service. They are seeking a Receptionist to manage customer interactions, handle administrative duties, and maintain a welcoming environment for clients.

Automotive

Responsibilities

Enter vehicle data in various dealer portals

Compile reports for management

Have a strong understanding of Microsoft Office products (Excel, Word, etc.). Must be competent with using Good Drive products

Be able to navigate multiple websites, apps and portals

Have a competent understanding of technology and how to navigate different sites, portals and apps

Manage inbound calls and route the to the correct department accordingly

Welcome walk in traffic

Engage daily with customers via phone

Make outbound calls to follow up with potential sales customers

Manage incoming sales calls and enter information into database

Monitor online lead database for client inquiries

Complete data entry tasks

Frequently check and respond to emails promptly

Keep and maintain a clean and welcoming front desk

Be cheerful and welcoming to all of our clients

Assist sales personnel

Assist management

Qualification

Microsoft OfficeReceptionist experienceCDK experienceData entryMulti-taskingCommunication skillsTime managementTeamwork

Required

A minimum of one year administrative experience is required

Must be competent using Microsoft Excel, Word as well as Google Sheets and Google Drive products

Applicant must enjoy working with others in a fast paced environment

Some duties include answering a multi-line telephone system, greeting guests, data entry, making follow up outbound calls and various other tasks as assigned

Working weekday morning, afternoon and nights shifts, as well as on weekends will be required

Strong verbal and written communication skills

Ability to handle objections confidently over the phone

Time management, prioritization skills, and the ability to multi-task are required

Self-motivated and goal oriented

Must work well within a team environment

Work well being behind a computer

Work well with interacting with clients and staff

Familiar and comfortable using a computer, Microsoft Office products and the ability to learn new computer applications

Must be willing to submit to a drug screen prior to employment