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TechSmith · 3 months ago

Software - Technical Writing Intern (Paid Internship) - Hybrid

East Lansing, Michigan

Internship

Hybrid

Intern

TechSmith is a collaborative and innovative company that provides a dynamic work environment. They are seeking a motivated Information Developer Intern to create and maintain documentation, enhance user experience, and collaborate with various teams to support customers in understanding and using their software.

Software

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Help create and maintain comprehensive documentation, help files, user guides, and product release notes, to support both our individual and enterprise customers

Develop and edit short videos, images, and animations that enhance the learning experience and make complex concepts easy to understand

Collaborate with engineering and user experience teams to write and implement clear and concise in-product text, such as tooltips, error messages, and onboarding messages

Contribute to content strategy by helping to organize and structure information in a way that improves the overall user experience and makes content easy to find

Conduct research on user behavior and industry trends to inform and improve our documentation strategy. This includes analyzing customer feedback and competitive content

Act as a user advocate by developing a thorough understanding of our users and how our products solve their problems

Qualification

Technical WritingCommunication SkillsHTML5CSSMultitaskingTeam CollaborationAttention to Detail

Required

Pursuing a degree in Technical Writing, English, Communication or related field

Excellent written and verbal communication skills

Ability to write effective copy that clearly explains complex, technical concepts and engages users

Familiarity with editing, formatting, grammatical reviews, and publishing of documentation

Ability to adhere to company and industry style guides

Collaborate effectively in a team environment and provide timely and effective feedback

Excellent organizational skills with strong attention to detail

You must be legally authorized to work in the United States

You must be able to work a minimum of 12 hours per week and a maximum of 18 hours per week

Ability to work in-person for the duration of the internship at our East Lansing headquarters

You must be enrolled for at least 6 credits (undergrad) or 3 credits (grad) for fall and/or spring semesters to be considered for an internship with TechSmith Corporation. Summer class enrollment is not required

Preferred

Basic knowledge of HTML5, CSS, visual design, and video creation (Snagit, Camtasia, Illustrator, Photoshop, Dreamweaver)

Experience supporting software development in an agile environment

Ability to multitask in a fast paced environment

Benefits

Free snacks

Free pop

Company

TechSmith

Glassdoor4.1

TechSmith is a software company developing screen casting tools, including screen capture, recording and editing software.

Founded in 1987

Okemos, Michigan, USA

201-500 employees

http://www.techsmith.com

H1B Sponsorship

TechSmith has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)

2021 (1)