University of Mississippi Medical Center · 2 days ago
Manager - CDM & Svc Analysis - Revenue Cycle
Jackson, MS
Full-time
Onsite
Mid Level
4+ years expThe University of Mississippi Medical Center is seeking a Manager for CDM & Service Analysis in the Revenue Cycle department. This role involves developing and managing workflows and business operations across billing, collections, and customer service while ensuring compliance with regulatory requirements and optimizing the financial success of the organization.
EducationHealth CareMedical
Responsibilities
Participates with senior management, and independently, in developing and designing workflows to optimize efficiency and effectiveness in billing, collections, follow-up, cash posting, and customer service for both professionally certified and non-certified staff
Designs and implements workflows to improve productivity, maximize cash flow, achieve or exceed peer group benchmarks across the revenue cycle, contain costs, and optimize the use of technology, space, and resources
Participates in establishing revenue cycle goals and developing plans to achieve them
Leads and guides employees to excel in revenue cycle performance, collaborating with other revenue cycle managers to avoid duplication of effort and non-productive activities
Ensures operations align with the organization’s strategic goals and strives to lead in ways that meet or exceed peer group benchmarks
Monitors and enforces compliance with all regulatory requirements
Oversees hiring, training, and daily workflow of staff, monitoring productivity to ensure optimal throughput
Collaborates with senior revenue cycle leadership to develop, secure approval for, and oversee implementation of policies and procedures that meet established performance standards
Maintains strict confidentiality and adheres to all HIPAA guidelines and regulations
Manages staff development using performance measurement tools, providing routine feedback, conducting performance reviews, and holding one-on-one meetings, including regular productivity audits and tracking results
Enforces organizational policies and procedures to ensure quality customer service, appropriate expense controls, and effective operations
The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time
Qualification
Required
Degree (Associate's or Bachelor's) and four (4) years of revenue experience including one (1) year of leadership experience
Possesses in-depth knowledge of revenue cycle operations and the governing rules and regulations for all reimbursement sources
Strong critical thinking skills focused on process improvement and optimizing core systems such as Epic
Demonstrates proven ability to mentor and train staff while remaining adaptable and open to new ideas and change
Maintains a track record of building and sustaining effective working relationships within the department and across business units
Capable of managing functional areas to meet established performance metrics
Solid knowledge of business administration and proficiency in personal computers and revenue cycle-related software applications
Exhibits highly effective organizational, interpersonal, written, and verbal communication skills
Company
University of Mississippi Medical Center
University of Mississippi Medical Center is a school in Jackson. It is a sub-organization of University of Mississippi.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$37M2013-08-22Debt Financing· $37M
Leadership Team
Britt Crewse
Chief Executive Officer - Adult Hospitals
Dodie McElmurray
Chief Executive Officer- Community Hospitals
Recent News
2025-09-02
2025-07-15
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