One Hour Heating & Air Conditioning · 3 months ago
HVAC Sales Associate
Naperville, IL
Full-time
Onsite
Entry Level
$80K/yr - $150K/yr
3+ years expOne Hour Heating & Air Conditioning is seeking an HVAC Sales Associate to join their team of professionals. This role involves providing customer options, design, and education in the sale of replacement HVAC systems in residential and light commercial settings, while converting inquiries into scheduled sales leads.
Consumer Services
Responsibilities
Responsible for taking inbound calls from potential and current clients regarding inquiries related to sales products, converting 90% of interest calls into scheduled sales leads
Educates homeowners on products and service offerings and makes recommendations based on their needs
Follows up with customers after proposals have been provided to answer any outstanding questions and schedule additional sales visits or convert proposal into sold work
Assists customers by responding to emails and walking them through our website
Proactively drives marketing efforts to ensure each Home Comfort Advisor receives two leads per day
Ensures direct mail and newspaper campaigns are correctly produced and distributed on time
Communicates all lead production and marketing needs to the Sales Manager
Conducts follow-up calls to clients who recently had service/maintenance performed to generate additional sales leads
Provides daily report of sales and lead information to Administrative Manager
Participates in all company sponsored training classes
Always Maintains a Professional Image By wearing only One Hour approved and provided apparel
Following safety policies and procedures
Abiding by ALL One Hour standards of performance and code of ethics
Maintaining a courteous demeanor with all customers and associates
Maintaining company vehicle, ensuring cleanliness and organization, both inside and out
Respecting the customer’s property
Qualification
Required
3 – 5 years of previous customer service experience
1 – 2 years of previous telephone lead generation experience
Strong negotiation skills and the ability to communicate clearly in a positive, nurturing manner
Ability to explain complex topics clearly and concisely
Strong relationship building and active listening skills, client-driven and disciplined
Computer proficiency to include Microsoft Word and Excel
Valid driver's license and a clean driving record
GED or High School Diploma
Preferred
Advanced Degree in a related field
Benefits
Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.
Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more!
Company
One Hour Heating & Air Conditioning
When homeowners want a reliable heater or air conditioning system that they don’t have to think about, they call One Hour Heating & Air Conditioning.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase