Murgado Automotive Group · 3 months ago
Ford Service Receptionist
Chicago, IL
Full-time
Onsite
New Grad, Entry Level
$17.50/hr - $17.50/hrMurgado Automotive Group is known for its commitment to providing exceptional automotive experiences. They are seeking a detail-oriented and efficient Automotive Service Receptionist to serve as the first point of contact for customers, responsible for greeting customers, answering phones, scheduling appointments, and performing various administrative tasks to support the service team.
AutomotiveTransportation
No H1B
Responsibilities
Greet customers in a professional and courteous manner upon arrival to the service department
Answer incoming calls, direct inquiries, and schedule service appointments as needed
Assist with scanning and filing documents, work orders, and repair records
Provide ad hoc administrative support
Maintain the cleanliness and organization of the service reception area
Assist with key control and vehicle drop-off/pick-up procedures when necessary
Support the service team with data entry, record keeping, and report preparation
Handle customer inquiries or concerns with professionalism, escalating issues as appropriate
Perform additional clerical or administrative tasks as requested to support dealership operations
Qualification
Required
High School Diploma or equivalent required
Strong customer service and interpersonal skills
Ability to multitask and manage competing priorities in a fast-paced environment
Strong attention to detail with excellent organizational skills
Preferred
Prior receptionist or administrative experience preferred, automotive industry experience is a plus
Proficiency with Microsoft Office Suite and dealership management systems (DMS) preferred
Benefits
Bonuses available.
Company
Murgado Automotive Group
Murgado Automotive Group is one of America’s most exciting automotive groups, where you will find an extensive selection of Audi, Alfa Romeo, Bentley, BMW, Buick, Cadillac, Ferrari, GMC, Honda, Infiniti, Mazda, Mercedes-Benz Luxury Pre-Owned, Porsche, Volkswagen & a wide variety of Certified pre-owned vehicles.
Founded in 2001
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Elizabeth Schoonover
Chief Financial Officer
Alex Andreus
Chief Operating Officer
Company data provided by crunchbase