Joe Duffy Group · 3 months ago
Showroom Host - Porsche Centre South Dublin
Charlestown, RI
Full-time
Onsite
New Grad, Entry LevelJoe Duffy Group is Ireland’s leading motor retailer, representing 21 brands across 23 dealerships. They are seeking a professional Showroom Host to ensure customers and visitors receive the highest level of customer experience during their visit to the Porsche Centre South Dublin.
Automotive
Responsibilities
Facilitate the full Porsche meet & greet whilst being organised and proactive to ensure both our customers and visitors have an individual experience in line with our own and brand expectations
To retain ownership of the customer until the Sales, Service, Parts or any other departments have dealt with the customer
Contribute fully within the team, ensuring the right environment is maintained
To undertake administration tasks
Encourage rapport building with customers who are waiting and ensure they are not left unattended for long periods of time
To take an operational approach and welcome customers and visitors to the showroom with warmth, in a prompt, efficient and professional manner whilst providing hospitality as required (tea/coffee/water etc)
To be familiar with the overall daily operations within the Reception Department and to bring any problems or situations which affect the smooth running of the business immediately to the attention of a Senior Manager
To maintain good working relationships with management and colleagues to facilitate the achievement of the company’s goals
Assist with showroom preparation including merchandise and displays
Support the Centre Management team with ad-hoc administration
Be proactive in maintaining professional standards of personal and Centre presentation and to ensure the Reception area, Coffee Lounge are kept clean, tidy and presentable at all times, as outlined by Company Policy
To ensure all catering supplies for our Lounge area are in stock, fresh, well presented and accessible to customers
To take full responsibility of all the associated tasks to ensure an efficient and smooth operation within the Reception are and department
To notify a Manager of any breakdown or damage to equipment
To action any reasonable request by Sales, Aftersales, head of Business or CEO
To take an active part in upholding the company’s health and safety policy
To comply with company legislation as set out in the conditions of employment
Qualification
Required
Excellent communicator with an eye for attention to detail
Ability to support business to ensure customers and visitors gain the highest level of customer experience
Organised and proactive approach to customer service
Ability to retain ownership of the customer until dealt with by Sales, Service, Parts or other departments
Ability to contribute fully within the team and maintain the right environment
Ability to undertake administration tasks
Encourage rapport building with customers
Operational approach to welcoming customers and visitors
Familiarity with overall daily operations within the Reception Department
Ability to maintain good working relationships with management and colleagues
Assist with showroom preparation including merchandise and displays
Support Centre Management team with ad-hoc administration
Proactive in maintaining professional standards of personal and Centre presentation
Ensure catering supplies for Lounge area are in stock, fresh, well presented and accessible
Take full responsibility of all associated tasks for efficient operation within Reception area
Notify Manager of any breakdown or damage to equipment
Action any reasonable request by Sales, Aftersales, head of Business or CEO
Take an active part in upholding the company's health and safety policy
Comply with company legislation as set out in the conditions of employment
Benefits
Employee Assistance Program
Life Cover
Social Club
Bike to Work
20 days annual leave
PRSA
Company
Joe Duffy Group
'It's our PEOPLE that make the difference!' The Joe Duffy Group's story is one of continual growth and expansion.
Founded in 2004
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase