Regal Rexnord · 1 day ago
Customer Care Technology Summer Internship
Milwaukee, WI
Internship
Onsite
Intern
Start in 2026 SummerRegal Rexnord is a publicly held global industrial manufacturer, and they are seeking a Customer Care Technology Intern for a 10-week paid internship at their Headquarters in Milwaukee. The role involves engaging with diverse teams across the Global Customer Care organization to develop functional and technical expertise while contributing to impactful projects that enhance customer engagement and business growth.
AgricultureAutomotiveCommercialMachinery ManufacturingManufacturing
Responsibilities
Troubleshoot basic Esker Admin support issues, including access remediation and user profile setup across appropriate environments
Gain foundational knowledge of REST API principles and explore how this technology seamlessly integrates across our complex, multi-layered systems architecture, enabling enhanced connectivity and increased productivity
Create, track, and report customer service cases in Salesforce, while supporting automated workflows to enhance customer experience
Assist in configuring and optimizing case automation and routing profiles to ensure efficient ticket distribution to appropriate teams or individuals
Support integration and performance monitoring of Voice Amazon Web Services technologies within the customer service ecosystem to drive scalability and automation
Collaborate on ERP configuration tasks and documentation to support operational readiness and system alignment
Take ownership of submitted IT tickets, ensuring timely follow-through and resolution
Partner with Analysts to identify and resolve reporting issues in Power BI, implement corrections, and contribute to continuous reporting improvements
Participate in cross-functional collaboration to understand team priorities and contribute to aligned, actionable solutions
Qualification
Required
Currently enrolled in a Bachelor's degree program with a Business Administration, Computer Science, Marketing or related major
GPA of 3.2 or higher
Strong analytical and problem-solving skills
Excellent verbal and written communication skills
Proficient with Microsoft Office Suite or related software
Ability to take direction well and work independently
Passion for creating a work culture where everyone thrives
Self-starter and idea generator
Desire to learn and contribute
Ability to work on cross functional teams
Proven capability to manage multiple priorities and handle yourself professionally
Preferred
Previous experience with customer service or project management is a plus
Experience with Power BI is a plus
Company
Regal Rexnord
Regal Rexnord is a manufacturer of airflow, motion control, and power transmission for commercial, industrial and residential settings.
Founded in 1955
10001+ employees
H1B Sponsorship
Regal Rexnord has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (30)
2024 (41)
2023 (29)
2022 (29)
Funding
Current Stage
Public CompanyTotal Funding
$4.7B2023-01-09Post Ipo Debt· $4.7B
2018-12-05Acquired
2010-09-24IPO
Leadership Team
Louis Pinkham
CEO
Kevin Stack
CFO - Industrial Segment
Recent News
2025-11-26
2025-11-11
2025-11-04
Company data provided by crunchbase