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Floor & Decor · 6 hours ago

Design Studio Design Consultant

Vienna, VA

Full-time

Onsite

Entry Level

1+ years exp

Floor & Decor is a leading retailer in the home improvement industry, and they are seeking a Design Consultant to engage customers and support their design projects. The role involves conducting design appointments, providing product advice, managing customer projects, and collaborating with store leadership to achieve sales goals.

Home DecorHome ImprovementRetail

Responsibilities

Greet store customers in a helpful manner and supports store design walk-in needs

Schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store

Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects

Design and sell complete, functional and aesthetically appealing solutions

Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others. Proficient and consistent use of company communication tools and emails are required

Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals

Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees

Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, and MyProject

Perform other duties as assigned