Fresha · 2 hours ago
Account Manager (New York)
New York, United States
Full-time
Onsite
Entry, Mid Level
$70K/yr - $100K/yr
2+ years expFresha is the leading marketplace platform for beauty and wellness, trusted by millions of consumers and businesses worldwide. The Account Manager will be responsible for building long-term relationships, driving revenue growth, and ensuring partner satisfaction through effective engagement and collaboration with various teams.
BeautyHealth CareMarketplaceSaaSWellness
Responsibilities
Collaboration - Work closely with other departments to ensure a seamless partner experience
Accountable - Meeting Key Performance Indicators on monetization, revenue growth, and retention by proactively engaging with and educating our Partners on the value of the Fresha platform
Execute - Analyze reports and execute effective plans to upsell and increase revenue generation from existing accounts
Build - Ensure strong Partner Experience by building meaningful relationships by attending face-to-face and video meetings with your accounts
Engage - Administer a consistent contact strategy across your Portfolio to keep Partners engaged and reduce churn
Qualification
Required
Minimum 2 years of solid Account Management with a track record of success in revenue growth
2-3 years managing the full sales cycle, taking an account from onboarding to long term revenue generation
2-3 years of experience selling into SMB, being able to close sales and generate incremental revenue
Must be a team player, happy to 'roll sleeves up' and assist the team whenever required
Comfortable working in a fast-paced and changing environment
Demonstrable experience in effectively managing and driving commercial growth from a large account portfolio, ideally in the SaaS industry
Preferred
Fluency in English and another language, ie Spanish, Thai, Mandarin
Experience with selling multiple products at a time
Experience with a CRM, we use Hubspot
Benefits
Work-life balance: 25 days of flexible leave that we encourage you to take.
Retirement: 401K with up to 3% match.
Insurance: Medical, up to 80% employer contribution.
Additional Perks: Wellness products/services Perkbox.
Dental, Vision, and life insurance.
Free Counseling.
Flexible work-away policies (work from another Fresha office, or from a family member’s city).
Company
Fresha
Fresha is a consumer marketplace and a business management platform for beauty and wellness space.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$219.04MKey Investors
JP MorganGeneral AtlanticPartech
2024-08-21Debt Financing· $34.04M
2021-06-11Series C· $152.5M
2019-04-11Series B· $20M
Leadership Team
Nick Miller
Co-Founder & Product Chief
Kevin Sanchez
General Manager, APAC
Recent News
2025-11-19
2025-11-19
Company data provided by crunchbase