ECU Health ยท 6 hours ago
Application Analyst III - Epic Analyst Compass Rose
Greenville, NC
Full-time
Onsite
Senior Level
$84K/yr - $122K/yr
5+ years expECU Health is a mission-driven, 1,708-bed academic health care system serving over 1.4 million people in eastern North Carolina. The Application Analyst III will be responsible for the implementation, enhancement, and support of software applications, ensuring they meet project specifications and service requests while coordinating cross-functional teams and managing small to medium scope projects.
Hospital & Health Care
Responsibilities
Takes initiative to meet and get consensus with end users for ongoing review of workflows associated with upcoming enhancements or system changes
Coordinates and performs cross functional team evaluation, testing, and implementation of defect patches, system upgrades and releases according to the Information Services support model and change control procedures. Proactively evaluates and recommends business process and technology driven enhancement opportunities based on application system upgrades, releases and patches
Ability to effectively analyze and resolve complex issues
Provides well-written and effective professional and technical documentation
Demonstrates ability to manage small to medium scope projects following standards and procedures set by PMO methodology. Takes responsibility to make things happen and get things done for successful project delivery. Stays informed on current market trends and emerging technology developments that impact the department. Uses subject matter expertise to propose multiple alternatives and recommend optimal solution. Makes effective decisions for self and team within scope of authority
Adherence to Service Level Agreement (SLA). Recommends and coordinates activities with internal and external resources as needed to improve performance
Demonstrates effective verbal and written communication in a professional style, both inside and outside of department, with customers in mind
Promotes cooperation and commitment within the team by working collaboratively with others and facilitating cross-team involvement. Communicates strengths, shares expertise and draws upon other members skills to improve team and department performance
Holds self personally accountable to meet or exceed team expectations and reinforces behavior in others
Qualification
Required
Bachelor's degree in computer science, Information Systems or Healthcare related field or relevant work experience required- or higher
5 + years of experience as analyst implementing vendor packaged software applications required
Advanced knowledge and experience in leading system analysis with special emphasis on system methodologies, projects management and business process reengineering related to information systems required
Ability to effectively support multiple complex applications and facilitate cohesive integration of software applications among IS Teams and with business and clinical operations
Works independently and demonstrates ability to train and mentor others with quantifiable and qualitative results
Proven ability to conduct analysis, document findings, draft plans, execute, monitor and follow up
Advanced knowledge and experience with coordinating testing strategies to ensure accuracy, functionality and reliability of the system across modules
Effectively leading projects including both IS and system business partners according to Information Services project methodology, within budget, and on time
Independently motivated to seek knowledge through self-education, mentoring, etc. in areas pertaining to their current position
Advanced knowledge of functional and technical operations of supported applications to effectively function as a consultant for IS, vendor and the business partner
Recognized as a source of advanced knowledge and proactively functions in that capacity when sought after by others
Obtains and maintains current primary and secondary system certifications from the vendor and continued education/learning to understand the functionality of application(s) supported as applicable to the job role
Demonstrates knowledge of clinical scope of practice and workflows for roles within clinical setting
Applies clinical knowledge and workflow design techniques to develop solutions that positively impact patient care
Ability to communicate clinical concepts to technical team and complex system design concepts to end users
Understands application and clinical workflow
Responsible for analyzing user needs and developing solutions while adhering to best practice, organizational and regulatory standards
Application Analyst III & IV are required to complete and maintain one primary Epic Certification/Accreditation directly related to the application and at least one secondary Certification/Accreditation, Proficiency, or a minimum of two Epic Badges, all determined by manager
Preferred
Healthy Planet / Compass Rose certification and direct experience required
A secondary Epic certification pertaining to community/population health also required (includes, but not limited to Care Everywhere, EpicCare Link, MyChart)
Social Worker / Nursing experience strongly preferred
Company
ECU Health
We come to work every day in order to help you and the 1.4 million people like you across eastern North Carolina.
10001+ employees
H1B Sponsorship
ECU Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (5)
2023 (3)
2022 (6)
2021 (8)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Brian Floyd
President and COO
Betsey Kirisits, PHR
HR Business Partner II
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