Freshworks · 6 hours ago
Senior Solution Engineer
Bellevue, WA
Full-time
Onsite
Mid, Senior Level
$102K/yr - $146K/yr
3+ years expFreshworks is a company dedicated to building uncomplicated service software that enhances customer and employee experiences. As a Senior Solution Engineer, you will collaborate with mid-market customers to understand their unique challenges and demonstrate how Freshworks can provide effective solutions.
CRMInformation ServicesInformation TechnologySaaSSoftware
Responsibilities
Partner with mid-market customers to understand their unique goals and challenges
Collaborate closely with sales to lead discovery calls and showcase tailored product demonstrations
Translate customer needs into thoughtful solutions that demonstrate our platform's value
Create engaging, audience-appropriate presentations that simplify complex ideas
Be a trusted advisor - bringing empathy, clarity, and insight into every interaction
Stay curious, embrace learning, and grow your expertise alongside a supportive team
Qualification
Required
3-5 years of experience in Solution Engineering
A passion for clear communication and strong interpersonal skills - you'll use these every day!
Experience working across teams to solve both business and technical problems
Confidence in presenting to varied audiences, from technical teams to executive stakeholders
Excellent time management in a fast-moving environment - balancing multiple priorities with grace
A drive to take initiative, follow through, and make a tangible impact
Preferred
A Bachelor's degree
Knowledge of ITSM platforms
Benefits
Multiple options for dental, medical, vision, disability and life insurances
Equity + ESPP
Flexible PTO
Flexible spending
Commuter benefits
Wellness benefits
Adoption and parental leave benefits
Company
Freshworks
Freshworks is building and delivering online cloud-based software-as-a-service that provides helpdesk support with automation solutions.
1001-5000 employees
H1B Sponsorship
Freshworks has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (23)
2023 (7)
2022 (11)
2021 (10)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$484MKey Investors
Steadview CapitalPeak XV PartnersTiger Global Management
2021-09-21IPO
2020-01-01Secondary Market· $85M
2019-11-04Series H· $150M
Leadership Team
Dennis Woodside
CEO, President
Shan Krishnasamy
Co-founder and CTO
Recent News
Small Business Trends
2025-12-31
2025-12-20
Company data provided by crunchbase