Snap Inc. · 12 hours ago
Staff Technical Program Manager, Infrastructure
Palo Alto, CA
Full-time
Onsite
Lead/Staff
$209K/yr - $313K/yr
11+ years expSnap Inc. is a technology company that empowers people to express themselves and communicate through its core products, including Snapchat and augmented reality services. They are seeking a Staff Technical Program Manager for Infrastructure to lead complex, cross-functional programs, manage ambiguity, and drive accountability while leveraging technical skills in data analytics and program execution.
Computer Software
Responsibilities
Lead complex, cross-functional programs that span multiple engineering organizations and require deep technical understanding, rigorous execution, and strategic influence
Operate as a single-threaded owner (STO) for the most critical programs, managing ambiguity, dependencies, and alignment across diverse technical teams
Own the full lifecycle of programs—from ideation to execution to operational excellence—delivering outcomes that support Snap’s product, infrastructure, and platform goals
Partner directly with engineering and product leadership to shape roadmaps, influence technical decisions, and drive accountability
Use hands-on data analytics (Python, SQL, dashboards, notebooks) to guide programs with data, uncover insights, and communicate clearly with senior stakeholders
Contribute to Snap’s technical ecosystem by building automation tools, improving internal systems, and identifying opportunities for platform-wide transformation
Work across both development programs (spanning multiple orgs with complex interdependencies) and platform excellence programs (focused on reliability, efficiency, and performance)
Drive the operating rhythm of the business, ensuring engineering systems scale effectively while remaining cost-conscious and performant
Mentor and grow other junior TPMs and Engineers to scale the performance of the org
Qualification
Required
Bachelor's in a technical field such as computer science, mathematics, statistics or equivalent years of experience
11+ years of experience spanning Engineering / Data Science / Technical Program Management leading cross-functional efforts in the software or tech industry in a data-driven environment
6+ years of experience in Technical Program Management
A proven track record of leading large-scale, ambiguous programs across distributed teams in fast-paced, cross-functional environments, especially in the areas of improving platform reliability, operational stability and performance of production systems
Strong proficiency with Python and SQL, and experience using data to analyze systems, build tools, or inform decisions
Experience with data visualization tools (e.g. Grafana, Looker, Tableau) building dashboards, source control (e.g. GitHub), ticket management (e.g. JIRA)
Experience working directly with engineers and contributing to technical design, architectural trade-offs, and roadmap planning
Comfort operating with high visibility and accountability; you thrive on ownership and impact
Demonstrated ability to quickly learn new domains, systems, and technologies
Excellent communication, organizational, and leadership skills
Preferred
A background in software engineering, machine learning, or infrastructure systems
Prior hands-on experience with big data technologies such as Spark, Airflow, Hive, Kafka, or Flink
Familiarity with cloud-native infrastructure (e.g., AWS, GCP) and containerization tools like Kubernetes or Docker
Deep understanding of ML development workflows, model lifecycle management, or experimentation frameworks
Background in building internal tools or developer platforms to improve engineering velocity and system reliability
Experience managing production systems, reliability initiatives, or cost optimization programs
Exposure to high-scale consumer technology or social platforms with strong privacy, performance, or safety requirements
Strong storytelling and presentation skills—especially with senior engineering or executive audiences
Masters or PhD in a highly analytical field
Benefits
Paid parental leave
Comprehensive medical coverage
Emotional and mental health support programs
Compensation packages that let you share in Snap’s long-term success
Company
Snap Inc.
Snap is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate.
5001-10000 employees
H1B Sponsorship
Snap Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (394)
2024 (366)
2023 (332)
2022 (356)
2021 (318)
2020 (237)
Funding
Current Stage
Late StageLeadership Team
Derek Andersen
Chief Financial Officer
Edesa Betkolia
CFO Operations Lead
Recent News
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