Synapticure · 2 months ago
Provider Relations Specialist
Synapticure Inc. is a patient- and caregiver-founded company dedicated to transforming the lives of individuals living with neurodegenerative diseases. The Provider Relations Specialist will build and manage relationships with provider partners, ensuring satisfaction and program adoption while conducting virtual and in-person meetings to communicate Synapticure's mission and capabilities.
Health CareMedicalNeuroscienceWellness
Responsibilities
Build and manage strong relationships with provider partners, practice managers, and clinical leadership across assigned territories
Serve as Synapticure’s relationship owner, ensuring ongoing satisfaction and sustained adoption of programs
Conduct virtual and in-person meetings to communicate Synapticure’s mission, capabilities, and impact
Identify provider needs and use a consultative approach to deliver tailored solutions that improve workflow and patient experience
Track and report provider engagement activities, progress toward goals, and insights gathered from the field
Coordinate with internal teams (Clinical Operations, Implementation, and Product) to resolve issues and improve program delivery
Support new program rollouts through remote and in-person training sessions, onboarding, and troubleshooting
Execute strategic outreach campaigns, including limited door-to-door provider engagement when introducing new markets or services
Collaborate with leadership to develop growth plans and identify new opportunities for partnership
Represent Synapticure at regional meetings and healthcare networking events as needed
In person outreach to members
Qualification
Required
5+ years of experience in healthcare account management, provider relations, or field engagement
Demonstrated success managing provider or client relationships remotely with periodic travel
Excellent written and verbal communication skills; confident engaging both clinical and administrative audiences
Highly organized, proactive, and adaptable to changing priorities
Comfortable using CRM tools and virtual collaboration platforms (Zoom, Salesforce, etc.)
Willingness to travel ~30% and perform in-person outreach (10–20%)
Preferred
Understanding of healthcare delivery models and practice operations
Familiarity with neurodegenerative care, behavioral health, or telehealth models
Benefits
Comprehensive medical, dental, and vision coverage
401(k) plan with employer match
Mileage reimbursement for business travel
Generous paid time off and sick leave
Professional development and advancement opportunities
Company
Synapticure
We provide neurodegenerative disease patients with expert MDs and 24/7 wrap around care, no matter where you live in the US
Funding
Current Stage
Growth StageTotal Funding
$78.25MKey Investors
B CapitalGoogle Ventures
2024-11-19Series A· $25M
2024-09-24Series Unknown· $40.15M
2023-01-09Seed· $7.1M
Recent News
Morningstar.com
2025-11-04
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