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SSM Health · 2 months ago

Lab Assistant Phlebotomist - Part-time Evenings

Greater St. Louis

Part-time

Onsite

New Grad, Entry Level

SSM Health is a healthcare organization seeking a Lab Assistant Phlebotomist for part-time evening shifts. The role involves performing phlebotomy duties, processing specimens, and ensuring accurate patient identification and specimen handling according to established procedures.

Health Care

H1B Sponsor Likely

Responsibilities

Performs duties in Phlebotomy, Processing, Transporting, Posting and/or Billing, Ancillary testing, Anatomical Pathology, Blood Bank, Special Testing and Microbiology, or other departments with the Pathology laboratory following prescribed procedures

Accurately and precisely performs duties following clinical procedures and standards

Ensures that patient identification information matches test request information consistently

Performs routine, timed, and STAT venipuncture or capillary sticks from any patient

Correctly labels tubes and requisitions consistently

Processes patients, specimens, orders, reports, requests; collects and transports specimens in a courteous, timely and accurate manner

Responds to STAT orders immediately and meets turnaround times for routine and STAT specimens consistently

Records appropriate comments in the Hospital Information System when applicable

Collects and enters charges in a timely manner

Records test volumes accurately

Handles equipment as trained

Recognizes and reports computer malfunctions to supervisory personnel

Responsible for specimen collection and adheres to laboratory phlebotomy policies and procedures

Identifies patient correctly consistently

Prepare phlebotomy trays/properly disposes of used equipment

Obtains specimens without assistance consistently

Coordinates drawing so the patients do not have to be stuck unnecessarily

Uses correct labeling procedures consistently

Has less than three patient complaints per year concerning treatment or technique

Responsible for proper specimen processing, follows procedures for reference work and billing of patients

Determines suitability of submitted specimens, checks for proper labeling, receives specimen in the hospital information system with no more than five errors per year and re-labels specimen tubes by laboratory procedures consistently

Centrifuges samples, prepares aliquots and properly stores specimens according to test instructions consistently

Distributes processed specimens to the appropriate departments in a timely basis, processes routine specimens correctly within one hour, stats within one half hour and has no more than five complaints per year

Prepares specimens and requisitions from reference laboratories accurately and files reports according to procedure consistently

Records results from reference laboratories accurately and files reports according to hospital procedures, with no more than three errors per year

Credits/charges in the hospital information system or prepares batches for Data Processing

Responsible for scheduled hospital rounds and STAT transporting within 15 minutes with no more than three complaints per year

Follows established procedures for the basic operation of the tube system

Performs and documents Preventive Maintenance and Quality Control in a timely manner, when necessary

Issue units (RBC, FFP, Platelets, and Cry) per departmental procedure

Able to use Compliance Checker: knows software, when and how to use it accurately

Accessions specimens accurately. Recognizes and resolves discrepancies

Labels blocks properly

Maintains department supplies

Performs diener duties according to department procedures

Files blocks/slides tissues accurately and in a timely fashion

Prepares paperwork for registration and does follow-up

Demonstrates the ability to assess a situation, consider alternatives and choose the appropriate course of action

Works well under pressure, remaining calm and organized

Ensures competency according to laboratory competency and education guidelines by completing training checklists and annual competency

Demonstrate ability to relate to coworkers in a professional and respectful manner, in order to assure and promote a culture of safety

Provides good customer service with an accurate, prompt, and courteous response for inquiries from patients, physicians and other hospital staff, answering telephones calls by the third ring and identifying oneself ACCORDING TO THE SCRIPTED MESSAGE ON THE TELEPHONE

Uses a tone of voice, which demonstrates a caring attitude and a willingness to help

Displays courtesy with other staff, physicians, students and volunteers as internal customers

Recognizes the needs and expectations of those people SSM Health Saint Louis University Hospital serves

Answers the telephones by responding to requests in a caring and timely fashion

Courteously answers the telephone utilizing the approved script (Department, Name and “How May I Help You?” and in closing “Is there anything else I can do for you today?”) keeps noise to a minimum

Extends apologies as appropriate when service fails and endeavors to take corrective action

Explains delays

Explains rationale and offers alternatives when unable to fulfill a request

Presents employee identification to customers by properly wearing identification badges and extends a personal introduction

Solicits customer feedback to improve service

Displays understanding of how job relates to others

Is able to work independently when necessary without direct supervision

Keeps personal phone calls to a minimum so they don’t interfere with work

Utilizes problem-solving skills in a variety of situations, which require corrective actions, consistently

Handles general lab issues as indicated, always exercising sound and professional judgment in determining items that require referral

Informs immediate supervisor in a timely and accurate manner of all decisions made

Able to work with diverse populations (patient, staff, physicians) under difficult and stressful situations

Supports the team approach

Committed to Target 100 values

Utilizes positive and constructive criticism to improve overall practice

Has a positive attitude

Teamwork: Understands and supports the needs of individuals in other departments, works as a team to achieve mutual goals

Aids and promptly responds to requests (patient, physician, manager and others)

Communicates and follows the organizational chain of command for notification of patient care/service issues when appropriate

Uses complaints as opportunities by being supportive and addressing concerns promptly with courtesy and respect. Avoids blaming others

Maintains professional growth, development, competency and education through reading, seminars, workshops, conferences, and professional affiliations, always selecting activities which are relative to current/upcoming issues and concerns in area of responsibility and which will maximize benefits to the department and health system

Offers opinion and information that reflect positively on SSM Health Saint Louis University Hospital

Understands how individual job performance affects department and hospital growth

Establishes yearly personal goals that enhance job skill & performance

Maintains quality of work with the up and down of the department workload

Maintains high productivity levels

Accepts, follows up, and completes all additional duties that will need to be performed to maintain quality work and provide excellent service to our customers

Is a change agent to accomplish additional duties

Willingly accepts new tasks in the daily shift routine

Proactively can reprioritize tasks to accomplish all requirements in time allotted

Responsible for the supervision and teaching of students

Trains new employees and identifies and refers training needs to manager in a timely manner with verification of checklists, tests and evaluations

Achieve standards of excellence that become the benchmark of industry practices

Strive for daily improvement in everything we do

Use innovation and creativity to identify and solve problems

Is aware of and follows all hospital and departmental policies and procedures

Clocks in by the scheduled start time of the shift & is ready for work

Continues working until scheduled departure time

Leaves as scheduled unless overtime or leaving early is approved by supervisor

Readily accepts work assignments in a positive manner

Performs work that is accurate, neat, and consistent

Documentation is legible

Ensures that the right of all patients is respected and maintained by allowing for privacy, culture diversity and dignity in the provision of care

Avoids use of work time for personal business

Returns from lunch and breaks promptly

Willingness to adjust personal schedule in case of emergency department need

Demonstrates ongoing fiscal accountability, using both time and supplies efficiently and effectively to minimize waste or overtime and maximize productivity

Ensures that personnel and supplies of the organization are used in a cost-effective manner

Identifies cost saving strategies for department/hospital

Submits accurate hospital charges

Responds to changes in workload using time to departmental advantage

Minimizes overtime as approved

Practices according to safety and infection control policies

Maintains a safe, clean, comfortable and therapeutic environment for patients/families/employees in accordance with hospital standards

Maintains clutter free environment

Keeps conversations and background noise to a minimum

Adheres to dress code

Reports risk management concerns

Assumes responsibility for completing all annual mandatory requirements: Safety/Fire, Blood Borne Pathogen, Hazardous Communication, TB, Department Specific, Age Appropriate Care (if appropriate)

Consistently uses personal protective equipment (PPE) as mandated

Work in a constant state of alertness and safe manner

Demonstrates Target 100 service always to department customers; patients, physicians, each other, visitors, other departments, and University employees

Meets the needs of each patient, whose care is our primary purpose and mission

Offers suggestions for departmental and/or hospital-wide performance/process improvement

Gets involved. Demonstrates initiative to solve quality problems by direct action and/or PI committee work

Performs other related duties as assigned or requested

Puts supplies away and rotates stock

Helps maintain appropriate amount of supplies

Minimizes overtime

Crosstrain when necessary and maintain competency

Excels in current internal and external customer service expectations and has documented evidence, i.e., POPS or peer “Thank you’ s

Knowledgeable in regulatory issues

Maintains proper documentation for all self-achievements

Consistently flexes schedule to accommodate department needs

Serves as a resource person for the department by informing senior personnel of unusual problems/issues, provides medical personnel of proper phlebotomy instructions for specific tests or specific department procedures and policies, and helps medical staff with finding results and proper specimen requirements for reference testing

Follows up with medical staff when inappropriate specimens are submitted

Qualification

PhlebotomySpecimen processingLaboratory information systemsCustomer serviceTime managementManual dexterityCommunication skillsInterpersonal skillsProblem-solving skillsTeamwork

Required

High School Diploma, GED, or grandfathered through experience

Good oral, written and electronic data communication skills enabling the translation of facts to/from a variety of sources both within and outside of the laboratory

Good interpersonal skills

Ability to work with and interpret numbers and figures

Ability to manage time, organize daily schedule to meet productivity standards and cope with professional stress

Work requires the knowledge and skills necessary to provide direct patient care appropriate to patient population of specialty: Adult (15 - 65 years) and Geriatric (>65 years)

Manual dexterity, coordination and skillful use of hands when working with equipment

Ability to tolerate exposure to hazardous chemicals

Sufficiently sighted, including color discrimination, to perform analyses

Physical limitations must not impede working with instrumentation and moving easily between multiple workstations

Ability to physically perform necessary documentation in writing or using tape recorder

Physical and mental abilities to meet expected turnaround times in the lab environment and customer service

Exposure to blood and body fluids

Exposure to blood borne pathogens and other biological hazards

Subject to electrical hazards

Exposure to tuberculosis that requires the use of protective equipment

Ability to input and retrieve information from instrumentation and laboratory information systems

Ability to manipulate safely biological hazards

Occasional prolonged standing/walking and sitting

Occasional lifts, position push, and /or transfers supplies

Occasional reaching stooping, bending, kneeling, crouch, lifting, pushes pulling 30+ pounds

Occasional, pulling 100+ pounds

Preferred

Medical Assisting or Phlebotomy Certificates preferred

Some experience preferred

Benefits

Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).

Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.

Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

Company

SSM Health

Glassdoor3.4

SSM Health is a Catholic, not-for-profit health system.

Founded in 1872

St Louis, Missouri, USA

10001+ employees

https://www.ssmhealth.com/

H1B Sponsorship

SSM Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (4)

2023 (6)

2020 (2)