Neocis · 3 months ago
Senior Field Service Engineer
Los Angeles, CA
Full-time
Onsite
Mid, Senior Level
$75K/yr - $130K/yrNeocis is an established start-up revolutionizing dentistry with Yomi, the first, and only FDA cleared robot for assisted dental surgery. The Senior Field Service Engineer is responsible for key activities in system installations, upgrades, and maintenance while ensuring top quality service to customers. This role requires effective communication and compliance with regulations in a fast-paced environment.
DentalHealth CareMedical DeviceRobotics
Responsibilities
Installing, maintaining, testing, and documenting complex medical devices
Troubleshoot and diagnose malfunctions to reduce system downtime
Maintain effective communications with supervisor and peers in daily activities
Complete training as applicable for Good Manufacturing Practices (GMP) related tasks
Follow all applicable Quality and Safety procedures
Follow Good Documentation Practices (GDP)
Maintain company working areas and local environment in accordance with applicable general operating procedures
Assure that all measuring instruments that are used are within calibration limits
Ensures that all activities are carried out within regulations and laws governing business and quality operations
Responsible for ensuring compliance with all local, national, international and company regulations, policies and procedures for Health, Safety and Environmental compliance
Qualification
Required
BS in Engineering or equivalent
Experience with maintaining, testing, and documenting complex medical devices
Willingness to travel on a regular basis to support multiple accounts
Excellent debugging skills
Ability to explain complicated technical information in simple terms
Comfortable interacting with medical professionals as well as engineers
Team player with excellent communication skills, including written and verbal
Experience with medical devices that include a significant software and electrical component
Familiar with CT scan images and DICOM protocol standards
Start-up experience
Experience in a customer facing role
Benefits
Sabbatical
Parental leave
Unlimited PTO policies
Generous 401K plan with 4% company match
Comprehensive benefits package that includes medical, dental and vision
Company
Neocis
Neocis develops robot-assisted dental implant surgery with the aim of transforming dental surgery using advanced robotics.
Founded in 2009
51-200 employees
H1B Sponsorship
Neocis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (3)
2023 (12)
2022 (5)
2021 (4)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$183.1MKey Investors
DFJ GrowthNational Science FoundationPropel(X)
2024-01-10Series D· $20M
2022-10-27Series D· $40M
2020-10-08Series D· $72M
Leadership Team
Alon Mozes
CEO and Co-founder
Juan Salcedo
Engineering Fellow Co-Founder
Recent News
2026-01-07
Company data provided by crunchbase