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DSV - Global Transport and Logistics · 4 hours ago

Control Tower Specialist

Chandler, AZ

Full-time

Onsite

Entry, Mid Level

$20.50/hr - $27.50/hr

2+ years exp

DSV - Global Transport and Logistics is the world's 3rd largest supplier of global solutions within transport and logistics. The Control Tower Specialist plays a critical role in overseeing and managing end-to-end logistics operations, ensuring on-time delivery performance, and optimizing supply chain efficiency.

Freight ServiceInsuranceLogisticsSupply Chain ManagementTransportationWarehousing

Responsibilities

Manage shipment schedules and coordinate transportation operations

Monitor shipments and provide updates to customers and internal stakeholders

Communicate with carriers and suppliers to ensure timely delivery of goods

Analyze transportation data to identify areas for improvement and cost savings

Collaborate with other departments, such as procurement and customer service, to ensure smooth transportation operations

Develop and implement transportation strategies to improve efficiency and customer satisfaction

Ensure compliance with regulations and industry standards

Actively troubleshoot and resolve delays, deviations, and operational challenges to minimize service interruptions

Serve as the central point of contact for internal stakeholders, customers, and carriers, providing updates and resolving inquiries

Generate and distribute daily, weekly, and monthly reports on key performance indicators (KPIs), including on-time delivery rates, service levels, and operational efficiency

Leverage transportation management systems (TMS) and other logistics platforms to manage shipments and improve visibility

Qualification

Logistics experienceTransportation management systemsData analysisInternational shipping knowledgeLeanSix SigmaCommunication skillsMicrosoft Office SuiteProblem-solving skillsAttention to detailOrganizational skillsTeam playerCustomer-focusedAdaptability