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Integra Connect · 1 hour ago

Director of RCM Client Services

United States

Full-time

Remote

Lead/Staff, Director/Executive

$140K/yr - $160K/yr

5+ years exp

Integra Connect is a value-based, precision medicine company specializing in Health IT and digital health solutions. The Director of RCM Client Services will manage long-term relationships with physician practice groups, focusing on driving financial goals and operational efficiencies.

AnalyticsHealth CareInformation Technology

Hiring Manager

Cathy Robinson

Responsibilities

Manages long-term relationships and works in conjunction with other divisions in support of multi physician practices’ revenue cycle management, population health, practice management and employee health records

Provides consultative advice and direction to both clients and direct reports to meet both the short-term and long-term strategic goals of both organizations, to include KPI monitoring, escalation responses to them, contractual obligations (SLA’s), and constantly seeking root cause and prevention for continued process improvement opportunities

Supports the implementation of all Integra Connect services into specific accounts, ensuring that operations are on budget and in compliance with quality goals and initiatives

Standardizes the development of SOP’s (standard operating procedures), offering the implementation of Integra Connect Services into physician practices and ongoing service delivery to clients

Keeps up to date on current regulatory (federal, state, & Joint Commission) guidelines

Responsible for team escalations as required

Qualification

Revenue Cycle ManagementPopulation HealthPractice ManagementEHR systemsFederal compliance guidelinesState compliance guidelinesAdvanced computer skillsKPI monitoringLeadership experienceCommunication skillsRelationship building

Required

5+ years of managing a large multi-physician practice including 3+ years leadership experience

Bachelor's Degree required

Proven ability to engage, collaborate and influence outcomes with multiple executives across different organizations

Thorough knowledge of the revenue cycle within a physician practice setting along with necessary laws and regulations; strong awareness and understanding of Population Health, Practice Management and EHR systems and processes

Working knowledge of federal and state compliance guidelines (e.g. HIPAA)

Ability to effectively communicate and build relationships with physicians and practice staff

Advanced computer skills including all MS Office products and in-depth knowledge of RCM applications

Ability to understand and parse revenue cycle data to unearth financial impact to the client and Integra Connect