Henry Street Settlement · 3 months ago
Senior Director of Workforce Operations and Program Management
New York, NY
Full-time
Onsite
Director/Executive
$110K/yr - $125K/yr
8+ years expHenry Street Settlement is a mission-driven, community-based organization dedicated to advancing economic equity, education, and opening doors of opportunity in underserved communities. The Senior Director of Workforce Operations and Program Management is responsible for overseeing the strategic direction, operational efficiency, and programmatic excellence of workforce development initiatives, ensuring responsiveness to community needs and alignment with labor market demands.
AssociationCommunities
Responsibilities
Provide management and support for the directors overseeing English for Speakers of Other Languages (ESOL) and Adult Basic Education programs, as well as Job Essentials Training, Jobs Plus, and Youth Employment initiatives
Lead the development and execution of a comprehensive workforce development strategy aligned with organizational goals
Identify emerging trends, labor market shifts, and funding opportunities to evolve programming accordingly
Provide high-level thought partnership to the executive team on workforce innovation and policy
Oversee day-to-day operations of all workforce development programs, including adult training, youth employment, apprenticeship, and sector-specific initiatives
Ensure program design, implementation, and evaluation are efficient, high-impact, and aligned with performance metrics
Direct a team of program managers and operations staff, fostering a culture of accountability and collaboration
Develop and monitor program KPIs, dashboards, and reporting systems for internal tracking and external compliance
Lead data-informed decision-making and implement continuous quality improvement frameworks
Ensure compliance with federal, state, and local workforce regulations and funder requirements
Cultivate and maintain relationships with workforce boards, funders, government agencies, employers, educational institutions, and community partners
Represent the organization in coalitions, convenings, and public forums to elevate our workforce mission
Oversee multi-million dollar program budgets, including public and private funding streams
Ensure fiscal accountability, contract compliance, and timely reporting to funders
Collaborate with finance and development teams to support grant writing, budget planning, and resource development
Qualification
Required
Bachelor's degree in public administration, Education, Social Work or related field
Minimum 8–10 years of progressive leadership experience in workforce development, human services, or nonprofit program management
Deep understanding of WIOA, DYCD workforce systems, and employment/training best practices
Proven ability to lead teams, manage complex operations, and seamlessly meet outcome deliverables in a mission-driven environment
Preferred
Master's degree in a related field
Experience managing government-funded programs (e.g., HRA, CWE, WIOA, TANF, CDBG, etc.)
Familiarity with data systems such as Eccovia, Salesforce, YEPS, DYCD CONNECT, or similar platforms
Bilingual (Spanish, Mandarin, or other languages spoken in the service area) is a plus
Company
Henry Street Settlement
The Henry Street Settlement is a social services, arts, and health care programs-providing organization.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
CD&R Foundation
2022-06-14Grant
Leadership Team
David Garza
President & CEO
Josephine Lume
CFO
Recent News
2022-06-14
Company data provided by crunchbase