PayPal · 7 hours ago
Sr Lead Product Operations Manager - Strategic Planning
San Jose, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$170K/yr - $292K/yr
12+ years expPayPal has been revolutionizing commerce globally for over 25 years, empowering consumers and businesses to thrive in the global economy. The Sr Lead Product Operations Manager will drive product strategy in alignment with a shared vision, collaborating with cross-functional stakeholders to enhance product profitability and customer experience.
E-Commerce PlatformsFinTechMobile PaymentsTransaction Processing
Responsibilities
Drives product strategy with cross-functional stakeholders consistent with the shared vision for the product
Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability
Assesses the customer experience and customer needs in product requirements and decision making
Sets up data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis
Leads workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making
Oversees product profitability measures, including budget
Plans operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product leadership as needed
Partners with content strategists, data scientists, product designers and user experience researchers
Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard
Support quarterly and monthly product operations reviews, track progress against strategic initiatives, and drive alignment across product and business stakeholders
Define, track, and report on key product metrics. Build dashboards and narrative reporting that connect product performance with company goals
Own the execution of critical cross-functional projects that involve external partners & vendors. Ensure timely delivery and clear accountability
Build and deliver high-impact decks, memos, and presentations for executive updates and cross-team planning
Build tools and processes that drive effectiveness in the Product team. Examples include enabling Voice of Customer synthesis, Go-to-market readiness support, and more
Work closely with product, marketing, finance, analytics, and strategy teams to align on priorities and timelines
Qualification
Required
Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience
8+ years in product operations, strategy or business operations
Strong track record of driving cross-functional initiatives and managing executive-level reporting
Excellent communication and presentation skills—especially in synthesizing complex topics into strategic narratives
Deep experience working with data and metrics and running business reviews
Strong business acumen and an understanding of how product decisions impact company performance
Experience supporting Product leadership teams at scaled tech or growth-stage companies
Benefits
Flexible work environment
Employee shares options
Health and life insurance
Company
PayPal
PayPal is a financial service company that provides online payment solutions to its users worldwide.
10001+ employees
H1B Sponsorship
PayPal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1144)
2024 (917)
2023 (775)
2022 (921)
2021 (1051)
2020 (1049)
Funding
Current Stage
Public CompanyTotal Funding
$12.17BKey Investors
Kohlberg Kravis RobertsBlueRun Ventures
2025-11-17Post Ipo Debt· $6.95B
2023-06-07Post Ipo Debt· $5B
2015-07-20IPO
Leadership Team
Simon Bladon
CEO, UK
chaloem khompitoon
President & CEO
Recent News
2025-12-31
The European Financial Review
2025-12-31
Company data provided by crunchbase