NFC Amenity Management · 3 months ago
Area Director- Residential Front Desk Operations
Atlanta, GA
Full-time
Onsite
Director/Executive
$70K/yr - $70K/yrNFC Amenity Management is the nation's largest luxury amenity service provider for residential and commercial properties. They are seeking an Area Director to oversee operations of multiple properties, lead teams, and ensure exceptional customer experiences while meeting financial goals.
Event ManagementFitnessHospitalityLifestyle
No H1B
Responsibilities
You will lead the way for site managers and their teams, inspiring them to do their best work and encouraging collaboration
Collaborate with NFC’s senior leadership on creative, area-specific growth and development strategies, aligning with the company's vision
Monitor performance and take action to support the onsite team in enhancing their performance and service consistently
Build and maintain strong relationships with clients, your team members, and your NFC support team
Ensure exceptional customer experiences by inspecting and maintaining high service standards
Confidently and effectively solve problems and make operational decisions
Find, train, and develop the superstars within your teams
Manage the approved budget for each property within your portfolio, including tracking revenue and expenses for financial success
Perform 5-diamond inspections to ensure the facilities are clean, tidy, cozy, and always show-ready
Ensure compliance with health and safety regulations
Stay informed about market trends and clients’ needs
Monitor service quality and make adjustments as necessary
Address clients' concerns or issues promptly, professionally, and courteously
Regularly visit properties, maintaining a well-groomed and professional appearance
Enjoy genuinely interacting and connecting with people
Qualification
Required
Schedule flexibility
Reliable transportation
Experience in Front Desk Management
Experience in Hospitality Management
Outgoing personality
Teamwork skills
Mentoring skills
Detail-oriented
Proactive attitude
Scheduling skills
Accuracy in work
Training and teaching others
Client relationship skills
Financial management skills
Benefits
Weekly Pay!
A long list of discounts and benefits is available to all employees.
Cellphone and other reimbursements are available for some applicable positions.
State-required healthcare benefits are available to qualifying employees in applicable areas.
Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas.
Start earning generous paid time off as of your first day.
Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
Short-term disability income is offered to qualifying employees in applicable areas.
Company
NFC Amenity Management
NFC Amenity Management provides concierge, package handling & lifestyle experiences to over 350 luxury residential communities.
Founded in 2006
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
J
Jean Marie Potter
Founder/CEO/President
R
Robert Cancel
COO and Co-Founder
Company data provided by crunchbase