Chase · 3 months ago
Senior Director of Site Reliability Engineer
1301 2nd Ave, Seattle, WA, 98101, US
Full-time
Onsite
Director/Executive
$233K/yr - $325K/yr
15+ years expChase is seeking a Senior Director of Site Reliability Engineering to lead their Consumer & Community Banking division within Infrastructure Platform Management. The role involves developing reliability strategies, managing a team, and ensuring robust and resilient products and services for clients.
BankingFinancial Services
Responsibilities
Manages team members’ development by ensuring they have access to resources needed for learning
Collaborates across the firm to align team members for mobility opportunities in line with their career aspirations
Applies a wide range of tactics and strategies to guide internal executive decisions to achieve substantial goals
Manages multiple stakeholders and complex projects consisting of large teams
Implements innovative methods, techniques, and evaluation criteria for projects and people working on highly complex business issues
Qualification
Required
Formal training or certification on site reliability/software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
Influences the teams' culture by championing innovation and change for firmwide success
Expertise in monitoring tools (e.g., Prometheus, Grafana, Nagios) and logging systems (e.g., ELK stack, Splunk)
Ability to implement and manage observability practices to ensure system reliability
Proficiency in cloud platforms (e.g., AWS, Azure, Google Cloud) and their services
Experience in implementing SRE principles and practices to improve system reliability and availability
Proficiency in SQL, NoSQL databases, and data warehousing solutions
Experience hiring, developing, and recognizing talent
Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale
Experience leading complex projects supporting site reliability engineering design, scaling, resilience, and system performance assessments
Preferred
Knowledge of data governance frameworks and best practices
Familiarity with data privacy regulations (e.g., GDPR, CCPA)
Skills in identifying and resolving performance bottlenecks
Experience with load testing and capacity planning
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
Financial IT
2026-01-09
2026-01-08
2026-01-08
Company data provided by crunchbase