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HID · 7 hours ago

Senior Technical Consultant

United States

Full-time

Remote

Senior Level

$137K/yr - $174K/yr

7+ years exp

HID is a high-tech software company headquartered in Austin, TX, that powers the trusted identities of the world’s people, places, and things. As a Senior Technical Consultant, you will act as a trusted technical advisor, supporting both Pre-Sales and Professional Services functions, focusing on delivering secure and scalable identity and credential management solutions to customers in the U.S. Public Sector.

GovernmentInformation ServicesSecurity

H1B Sponsor Likely

Responsibilities

Collaborating with sales to position and demonstrate HID Global solutions that meet customer needs, facilitating evaluations and tailored demos, providing ongoing technical support, acting as a trusted Technical Account Manager, and building long-term relationships with key accounts and partners, and document opportunities in Salesforce for accurate tracking

Working closely with channel partners to align strategies and drive success; supporting solution marketing through the development of datasheets, whitepapers, and case studies; contributing to digital outreach efforts; and delivering advanced technical training and educational resources via HID Academy to empower internal teams and partners

Leading customer workshops and meetings as a subject matter expert; designing, implementing, testing, and documenting HID Global solutions; producing and reviewing technical documentation including requirements and solution design; supporting partner API integration inquiries; and resolving technical issues under pressure to ensure successful project delivery

Acting as a trusted advisor and product expert in Identity and Access Management, guiding partners through HID product integration, addressing procurement-related technical concerns, sharing insights from industry trends and standards to drive innovation, facilitating product samples for testing, and leading technical discussions to ensure alignment on requirements and capabilities

Engaging with global teams to provide field insights that influence product development, representing HID Global at industry events to showcase solutions, drive initiatives that enhance Sales Engineering efficiency, and leading the execution of RFPs, RFIs, and technical questionnaires with precision

Creating and maintaining product documentation, videos, and knowledge-based articles; aligning with Product Owners on customer needs and market trends; and driving continuous innovation by staying current with developments in information security and Identity and Access Management

Qualification

Identity ManagementTechnical Pre-salesWindows ServerLinux AdministrationProgramming LanguagesAuthentication MechanismsCryptographyNetwork SecurityU.S. Government StandardsSoft Skills

Required

Technical degree (BS Computer Science, Engineering or related field). Candidates with equivalent education plus relevant work experience may also be considered

Minimum 7+ years' experience within Professional Services, Technical Pre-sales or similar. Experience within the Identity Management services is advantageous

Proficient in Windows Server and Linux administration

Skilled in at least one programming language: Java, Python, C, Perl, JavaScript, or Node.js

Experience in one or more identity and credential technologies: PKI, MFA, OAuth, OATH, OpenID, GlobalPlatform/OpenPlatform, Java Card

Strong understanding of system and network components, including web applications, network protocols (SSL/TLS, VPN, IPSec, RDP), PACS, proxy servers, and load balancers

Deep knowledge of authentication and directory services: SAML, RADIUS, LDAP, Microsoft AD, Entra ID, AWS, and related solutions

Experience with application servers (IIS, Tomcat, WebSphere, JBoss, WebLogic) and container platforms (Docker, Kubernetes)

Familiarity with database systems: MS SQL Server, Oracle, AWS RDS, PostgreSQL

In-depth understanding of U.S. Government security standards and compliance frameworks: FIPS 201, NIST SP 800-73, FIPS 140, GSC-IS v2

Strong understanding and hands-on experience with identity management, including authentication, digital signing, access control, data protection, and securing digital credentials (e.g., smart cards, mobile devices, security keys)

Proficiency in authentication mechanisms, cryptography, network security

Preferred

CISSP and Industry Standard IT/Security Industry Certifications are a plus

Benefits

Competitive salary and rewards package

Competitive benefits and annual leave offering, allowing for work-life balance

A vibrant, welcoming & inclusive culture

Extensive career development opportunities and resources to maximize your potential

Company

HID

Glassdoor3.7

HID powers the trusted identities of the world's people, places and things.

Founded in 1991

Irvine, California, USA

1001-5000 employees

http://www.hidglobal.com

H1B Sponsorship

HID has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (13)

2024 (6)

2023 (10)

2022 (25)

2021 (19)

2020 (7)