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Tyson Foods · 7 hours ago

HR Advisor - Amarillo, TX

Springdale, AR

Full-time

Onsite

Entry Level

2+ years exp

Tyson Foods is a leading food company, and they are seeking an HR Advisor to provide process and transactional support for HR systems and processes. The role involves handling support calls, assisting with data entry related to business processes, and collaborating with the People Operations team to meet service level agreements.

Food and BeverageFood ProcessingMarketingMeat and Poultry

Responsibilities

Receives and provides basic navigation support for routine correspondence following established procedures (such as address changes, application support, background check corrections and employee self-service support)

Review and update of key business processes and general master data components

Collaboration with the People Operations team to achieve faster support service level agreements that ensure department key performance indicators are met

Qualification

Customer support experienceData entry experienceMicrosoft ExcelHR systems knowledgeAnalytical skillsCommunication skillsOrganizational skillsInterpersonal skillsTeam player

Required

Bachelors degree or equivalent combination of education and experience

2+ years relevant customer support role and past data entry experience

Intermediate computer skills including generating simple letters, spreadsheets and/or graphics for personal business use or creating simple queries and simply formatted data output

Must be proficient in Microsoft Excel, Word, and Power point

Ability to interact with and communicate to a broad range of end users providing excellent support

Requires excellent communication skills, both verbal and written

Must possess excellent customer service, basic analytical and trouble-shooting skills, planning and organizational skills

Must be detail-oriented and work well in a team environment

Must be able to work in a fast-paced environment

Must be able to multi-task when applicable

Strong interpersonal skills, particularly as it relates to working effectively with others and building successful relationships throughout the organization

Excellent judgement and proven ability to analyze issues quickly & take appropriate action under limited time constraints

Perseveres to locate necessary data quickly to support customer resolution

Consistently delivers high-quality, timely work resulting in highly satisfied customers

Passion for learning