HDR · 6 hours ago
Quality and Records Manager
Phoenix, AZ
Full-time
Onsite
Senior Level
6+ years expHDR is a company that values employee engagement and inclusion, striving to make a positive impact in the world. The Quality and Records Manager will lead local quality initiatives, support the implementation of the Quality Management System (QMS), and provide guidance to project managers while fostering a culture of quality across the organization.
ArchitectureConsulting
Hiring Manager
Jennifer Marshall-Lakin, CIR
Responsibilities
Serve as the local leadership representative for quality and support the implementation of the QMS
Work to continually advance the culture of quality by working in close partnership with area leadership and serving as the local representative of the quality office
Provide guidance and support to Project Managers regarding development of project plans (e.g., PMP, QMP, RMP), identifying best practices for their projects when requested
Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience
Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office
Communicate QMS and ILG updates and Quality Office and ILG directives to the area leadership and staff as appropriate
Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.)
Provide leadership and supervision to area project coordinators across Business Groups
Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization
Respond to staff questions or issues related to policies and procedures related to the organization’s QMS
Identify local opportunities for training and support through monitoring loss trends due to quality related issues
Qualification
Required
Professional Degree required or equivalent years of experience
A minimum of 6 years industry experience with a minimum of 3 years in related quality fields
Applicable quality certification (or ability to obtain)
A firm understanding of QMS fundamentals
Proven skills in the areas of staff communication and engagement
Strong verbal and written communication with investigative interview experience
Strong familiarity with MS Excel, Word, Adobe PDF and PowerPoint
Preferred
Strong commitment to enhancing quality culture among local leadership and staff
Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively
Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble
High level of collaboration and self-awareness; focused on both reinforcing corporate quality and risk management messaging as well as details of our reporting systems and core quality processes
Embrace the HDR brand promise and values
Represents HDR's commitment to fulfil project responsibilities and obligations to client and internal management stakeholders
Must provide professional and ethical direction for the company and staff
Company
HDR
HDR is an employee-owned design firm specializing in engineering, architecture, environmental and construction services. We’re ranked No.
10001+ employees
H1B Sponsorship
HDR has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (4)
2023 (6)
2022 (3)
2021 (5)
2020 (8)
Funding
Current Stage
Late StageLeadership Team
G
Galen Meysenburg
CFO
J
Jeff Glover
Colorado Area Water Group Chief Engineer
Recent News
The Magnificent Mile Association
2025-11-11
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