Garmin · 1 week ago
Manager Enterprise Business Applications
Olathe, KS
Contract
Onsite
Mid, Senior Level
7+ years expGarmin is seeking a full-time Manager Enterprise Business Applications in their Olathe, KS location. This role involves managing teams responsible for delivering and supporting enterprise business systems, ensuring high-quality performance, compliance, and project delivery.
Consumer ElectronicsConsumer GoodsElectrical DistributionElectronics
Responsibilities
Manage, develop, and retain a high-performing team by setting clear expectations, providing ongoing feedback, and supporting career growth
Partner with IT leadership and stakeholders to define goals, track progress, and report on delivery and operational performance
Oversee prioritization of team activities to align with strategic objectives and business needs
Ensure compliance with IT policies, security requirements, and regulatory standards across all team activities
Drive process improvements to enhance availability, reliability, performance, and operational efficiency
Serve as an escalation point for complex issues and decisions impacting enterprise business systems
Direct root cause analysis and remediation efforts for critical incidents and ensure corrective actions established to prevent recurrence
Maintain operational readiness through proactive monitoring, patching, and capacity management
Oversee incident, problem, and change management processes to minimize downtime and improve stability
Ensure documentation and knowledge base content is current and supports consistent issue resolution
Monitor and optimize support processes, self-service capabilities, and knowledge management practices
Ensure enterprise business systems meet performance, availability, and reliability targets
Identify emerging technologies, tools, or methods that could improve team delivery or system performance
Support recruitment, onboarding and retention of high-performing team members to maintain capability and continuity
Conduct performance appraisals and provide coaching to support professional growth and career progression
Participate in vendor evaluations, contract reviews, and procurement activities as required
Assist in annual budgeting, staffing forecasts, and capacity planning in collaboration with senior leadership
Pursue ongoing personal professional development to maintain expertise in leadership, technology and industry best practices
Maintain awareness of regulatory, compliance, and security trends relevant to ERP and enterprise systems
May provide occasional after-hour or weekend support as needed to meet operational or project requirements
Accept and execute special projects, operational initiatives, or IT & Security assignments outside normal scope as directed
Qualification
Required
Bachelor's Degree in Computer Science, Information Technology, Management Information Systems, Business Administration, or a related field AND a minimum of 7 years of experience OR an equivalent combination of education and relevant experience
Must have a minimum of 5 years of continuous experience delivering ERP or enterprise business systems within a structured Software Development Life Cycle (SDLC) environment
Must have a minimum of 3 years of formal people management experience, including hiring, performance feedback, and personnel decisions
Experience driving bold improvements in how enterprise systems are supported
Experience leading global app support and operations functions
Experience leading change from reactive to proactive support models, champions automations, standardization and efficiency in how an operations/support team functions
Excellent written, verbal, and interpersonal communication skills
Proven ability to manage cross-functional priorities, delegate effectively, and ensure team accountability
Experience with development and project management methodologies (Agile, Scrum, Kanban, Lean, etc.) and/or IT service management practices (ITIL, DevOps, etc.)
Understanding of Sarbanes-Oxley (SOX), Payment Card Industry (PCI) or similar regulatory standards
Strong problem-solving, decision-making, and conflict resolution skills
Ability to use metrics and data to evaluate team performance and identify improvement opportunities
Preferred
Master's Degree in Computer Science, Information Technology, Management Information Systems, Business or related field
Experience leading globally distributed teams or working across international time zones
Portfolio Management Professional (PMP)
Certified Business Analysis Professional (CBAP)
Certified in Production and Inventory Management (CPIM)-APICS
Project Management Institute-Professional in Business Analysis (PMI-PBA)
ITIL Foundation v4
Benefits
Garmin's benefit program
Company
Garmin
WHERE DO WE START? How about Kansas City? That’s our home. That’s where Garmin put a stake in the ground in 1989.
10001+ employees
H1B Sponsorship
Garmin has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (69)
2024 (61)
2023 (40)
2022 (85)
2021 (85)
2020 (76)
Funding
Current Stage
Late StageTotal Funding
unknown2007-01-04Acquired
Leadership Team
Doug Boessen
Chief Financial Officer and Treasurer
Amber Morgan
Global Partnerships & Engineering Business Development
Recent News
TechRadar.com
2025-10-07
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