Apply on Employer Site

Tiffany & Co. · 1 week ago

Client Advisor - Contact Center, Dallas Texas (Second Shift)

Dallas, TX

Full-time

Onsite

New Grad, Entry Level

Tiffany & Co. is a renowned luxury brand known for its exquisite jewelry and commitment to exceptional client service. The Client Advisor in their Dallas Contact Center is responsible for delivering outstanding client experiences and achieving sales targets through effective communication and relationship building. This role requires a passion for the brand and a client-first mindset to foster long-term loyalty.

JewelryPrecious MetalsService Industry

No H1B

Responsibilities

Achieve and exceed sales targets

Deliver elevated, positive, and high-energy client experience aligned with Tiffany core Brand values and integrity, across phone, email, and live messaging channels

Consistently deliver luxury experiences to resolve client matters effectively and empathetically

Escalate matters with urgency to ensure prompt and client-centric resolution

Initiate proactive, elevated, and relevant product recommendations for the client

Demonstrate and share with clients Brand awareness, storytelling, and product knowledge to drive conversion and satisfaction

Get to know your client, make a personal connection, and collect relevant information that supports longer-term relationship building

Always ensure compliance with all policies and processes

Communicate with passion and authenticity, using elevated verbal and written language

Qualification

Client first mindsetContact Center experienceCommunication skillsLuxury experienceJewelry industrySales experienceComputer experienceMultitaskHigh energyPassion

Required

Client first mindset

Excellent verbal and written communication skills

High energy and passion with excitement to partner with colleagues

Strong computer experience working on multiple software platforms

Ability to multitask – handling phone, email, and live message platforms

Flexibility to work a varied schedule that includes days, evenings, nights, weekends, and holidays

Must have authorization to work in the United States on site

Preferred

Contact Center experience, preferably retail

Luxury experience

Knowledge of jewelry industry

Sales experience from any field

Company

Tiffany & Co.

Glassdoor3.4

In 1837 Charles Lewis Tiffany founded his company in New York City where his store was soon acclaimed as the palace of jewels for its exceptional gemstones.

Founded in 1837