Inizio Partners ยท 3 months ago
VP - Google CX Practice Lead
New York, New York, United States
Full-time
Onsite
Director/Executive
15+ years expInizio Partners is seeking a Vice President Google CX Practice Lead to drive their client's Google CES practice, focusing on client engagement and strategic initiatives. This role involves leveraging data, analytics, and AI to enhance customer experience solutions and achieve market leadership for enterprise clients.
Staffing & Recruiting
Responsibilities
Serve as the primary executive lead for client discussions, shaping transformational customer experience solutions leveraging Google and our client's capabilities
Build and deepen relationships with Google and our client's partner team, setting governance models and driving joint delivery milestones
Develop and execute GTM strategies around marketing, positioning, demand generation, and account pursuits, targeting enterprise clients in key verticals
Oversee the delivery of data-driven, AI-enabled CX solutions, ensuring operational excellence and real-world value realization for clients across industries such as insurance, banking, healthcare, and retail
Act as executive sponsor for Google partnership programs, representing our client at industry events, roundtables, and executive briefings
Shape and manage governance structures with both internal and partner teams to ensure compliance, innovation, and strategic alignment
Foster an agile, collaborative culture bridging sales, digital, analytics, data engineering, and customer experience teams internally and with Google
Drive revenue growth by identifying new opportunities, expanding footprint within existing clients, and closing large, transformative deals aligned to our client's $2B growth ambition
Qualification
Required
15+ years proven success in executive client leadership, large-scale digital transformation, and customer experience solutions preferably in data/AI consulting, enterprise CX, or technology partnership roles
Exceptional executive presence, business acumen, and C-suite relationship management abilities
Strong understanding of Google Cloud/customer experience platforms, digital transformation, data management, and AI solutions
Track record of commercial success growing large programs with high-margin analytics, technology-enabled, or data-driven offerings
Experience structuring and running complex governance with cross-functional, multi-organizational teams
Outstanding communication, strategic problem solving, and influencing skills; proven ability to inspire teams and clients toward shared outcomes
US-based, able to travel nationally for client and partner engagements
Company
Inizio Partners
Inizio Partners is a full-service recruitment agency specializing in executive search, permanent placements, and contingency staffing.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Chanchal Kokkuvayil
Founder & CEO
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