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Crane Company · 3 months ago

Customer Account Manager

Fort Walton Beach, Florida

Full-time

Onsite

Senior Level

5+ years exp

Crane Aerospace & Electronics is a leading supplier in the aerospace and defense markets, and they are seeking a Customer Account Manager to manage commercial relationships with assigned OEM customers. The role focuses on meeting revenue and profit targets while driving the commercial lifecycle and ensuring customer requirements are met.

Consumer Goods

No H1B

U.S. Citizen Only

Responsibilities

Leads development of profitable business proposals and manages CA&E approval through the business committee process

Executes pricing strategies and plans which maximize value of CA&E products and services

Become a subject matter expert of the assigned customer contracts and, in conjunction with CA&E Contract team, lead successful negotiations of terms and conditions, major contract changes, and resolution of contractual disputes which may include government contracts, as assigned

Leverages exceptional presentation and communication skills to effectively propose and present strategies to execute CA&E targeted goals and objectives to large, cross functional teams including senior leadership

Manages and coordinate escalation and resolution of issues

Demonstrated ability to comprehend complex technical and commercial details in order to communicate customers’ needs and requirements

Understands and manages information flow related to specific customer and/or market demand

Develops knowledge of the Sales and Operation Planning (S&OP) and systems at CA&E to support the detailed forecasting, demand management and contract compliance

Establishes close relationships and linkages with appropriate levels of customer purchasing, technical, and program management personnel. Must be able to influence the outcome of quotations and proposals and collect useful competitive information

Establishes close linkages with CA&E manufacturing, supply chain, business development, sales, quality, and technical support teams

Qualification

Aerospace experienceDefense industry knowledgeContract negotiationAnalytical skillsMicrosoft Office proficiencyBusiness acumenLeadership skillsProblem-solving skills

Required

5+ years of experience in business management, program management, sales business development in an Aerospace or Defense environment

Experience in the Aerospace or Defense Industries

Data driven with strong analytical skills and business acumen

Demonstrated ability to manage large, complex contracts and proposals

Demonstrated success negotiating and responding to government contracting proposals as well as terms and conditions, as required

Strong proficiency with Microsoft Office applications

BA or BS degree required. Preferred in Business Management/Administration or relevant field of study. MBA preferred

This position requires access to controlled data or information and therefore only US persons will be considered

Requires up to 25% travel to support customers meetings, Crane Aerospace and Electronics site visits, conferences, seminars, and trade shows

Preferred

MBA preferred

Benefits

Health care, dental, vision, life and disability insurance starting the first day of the month.

15 days of paid time off that start accruing your first day at Crane and 12 paid holidays per year.

401k plan with company match

Eligible after 90 days of employment

Company

Crane Company

Glassdoor3.7

Crane employees share a proud 150-year-plus history of doing business the right way—treating people fairly, dealing honestly and ethically with customers, suppliers, and shareholders, and working hard to meet or exceed the expectations of customers.

Founded in 1855

Stamford, Connecticut, US

5001-10000 employees