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Lendbuzz · 3 months ago

Recourse Account Manager - Fort Lauderdale, FL

Fort Lauderdale, Florida

Full-time

Onsite

Entry, Mid Level

$60K/yr - $70K/yr

2+ years exp

Lendbuzz is looking for a detail-oriented and relationship-focused Recourse Account Manager to join their growing team in Fort Lauderdale, FL. This role supports the ongoing success of their dealer network by managing post-sale operations tied to the Lendbuzz Partnership Program, ensuring smooth coordination around vehicle returns, insurance, and program compliance.

Artificial Intelligence (AI)Financial ServicesFinTechLending

Responsibilities

Act as the main point of contact for partner dealers on all post-sale matters, ensuring timely and professional communication that supports a seamless dealer experience

Manage all aspects of recourse vehicle returns, including documentation, payment tracking, and coordination with internal teams to ensure accurate and timely resolution

Handle Vendor’s Single Interest (VSI) insurance submissions, updates, and issue resolution to maintain compliance with program guidelines and timelines

Track dealer performance against program expectations, flagging and escalating compliance issues or risk indicators to internal stakeholders as needed

Travel up to 4 days a month to collect and share dealer feedback to help refine program processes, identify inefficiencies, and assist in implementing operational enhancements

Maintain accurate records and generate regular reports related to dealer performance, vehicle status, and VSI compliance for internal visibility

Identify and resolve dealer concerns quickly and effectively, ensuring a positive partner experience and protecting program integrity

Qualification

Dealer account managementAutomotive financeRecourse finance structuresVSI insurance practicesCommunication skillsAttention to detailProblem-solving

Required

2–5 years of experience in dealer account management, automotive finance, or a similar role with operational responsibilities and external partner interaction

Familiarity with recourse finance structures, dealership workflows, vehicle logistics, and insurance practices, especially VSI policies

Excellent verbal and written communication abilities, with confidence in handling both sensitive issues and day-to-day inquiries with professionalism

Strong attention to detail and ability to manage multiple tasks simultaneously in a fast-paced, field-based role

Must reside in Florida with the flexibility to travel as needed to visit dealer partners and attend regional meetings