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Morae · 3 months ago

Azure Support Engineer (Contract)

United States

Full-time, Contract

Remote

Senior Level

5+ years exp

Morae Global Corporation is a dynamic, high-growth organization that provides integrated solutions to corporate law departments and law firms. They are seeking a highly skilled Azure Support Engineer to manage and support Azure cloud services, ensuring stability, performance, and security of Azure-hosted applications and services.

Law Practice

No H1B

Responsibilities

Monitor, maintain, and troubleshoot key Azure services including App Service, SQL Database, Key Vault, and Azure Monitor

Implement service improvements, scaling strategies, and automation for better performance and cost optimization

Respond promptly to system incidents, outages, or performance issues

Lead or support root cause analysis (RCA) and post-mortem documentation for critical incidents

Implement preventive measures to reduce recurrence of issues

Support deployment and performance of applications built on PHP/Laravel and Node/Vue frameworks

Work closely with developers to ensure smooth CI/CD pipelines and infrastructure compatibility

Manage Azure networking components such as VNets, NSGs, Application Gateways, and Load Balancers

Ensure secure access and data protection via Key Vault, certificates, and Azure RBAC policies

Maintain and troubleshoot SSL/TLS certificates and DNS configurations

Leverage Azure Monitor, Application Insights, and Log Analytics for observability and diagnostics

Provide performance tuning recommendations and ensure service health

Act as a technical liaison between infrastructure teams, developers, and business stakeholders

Provide regular updates, incident reports, and status communications in a clear and concise manner

Qualification

Microsoft AzureWeb Application HostingNetworking FundamentalsSecurity PrinciplesAzure CertificationsScripting/AutomationIncident ManagementDevOps ToolsCommunication

Required

Minimum 5 years of experience working with Microsoft Azure cloud platform

Proficient in core Azure services: App Service, Azure SQL, Key Vault, Azure Monitor

Experience with web app hosting technologies (PHP/Laravel, Node.js, Vue.js)

Strong knowledge of networking fundamentals, VPNs, DNS, load balancers, and firewalls in cloud environments

Solid understanding of security principles, identity and access management, and SSL certificate management

Proven ability to perform troubleshooting under pressure and lead incident resolution and RCA efforts

Excellent communication skills, both verbal and written, with ability to explain technical details to non-technical stakeholders

Preferred

Azure certifications (e.g., AZ-104, AZ-400, AZ-500) are a plus

Familiarity with DevOps tools and CI/CD pipelines (e.g., GitHub Actions, Azure DevOps)

Experience in scripting/automation (PowerShell, Bash, or Azure CLI)

Knowledge of ITIL processes and incident/change management frameworks

Company

Morae

Morae Global Corporation ("Morae") is trusted around the world for the delivery of digital and business solutions for a constantly changing legal industry.

Founded in 2015

Houston, TX, US

1001-5000 employees