Atlantic Union Bank · 2 weeks ago
Workplace Project Coordinator
Glen Allen, VA
Full-time
Onsite
Entry, Mid Level
2+ years expAtlantic Union Bank is seeking a Workplace Project Coordinator to support their Workplace & Design team in managing various design and project-related tasks. The role involves overseeing workorder tickets, coordinating vendor site visits, and maintaining project documentation to ensure compliance with design standards and project timelines.
BankingFinancial ServicesWealth Management
Responsibilities
Workorder Tickets: Works furniture and other miscellaneous tickets from submission through completion to satisfy the end use/client, Atlantic Union Bank design standards and all building/ADA codes. Manage between 10-30 active tickets at one time while tracking their progress and providing updates to the requestor of the tickets. Work with various vendors to resolve each request in a timely manner. Coach teammates to provide information needed to efficiently process tickets. Research and gather information through photos, scheduling vendor site visits, etc. from the requestor to provide to vendors to determine repair needs. Coordinate vendor site visits with requestor and physical security application, if needed. Provide vendor escort in local Richmond corporate buildings. For furniture move requests, create existing and proposed furniture drawings to meet all codes for approval by Asset Strategy Manager and LOB contact. Assist in gathering request pricing information for repair requests if an item is not under warranty. Obtain proper purchasing authority and cost centers from the appropriate line of business contact for repairs for billing purposes and maintaining documentation. Complete tickets within the SLA requirements established in the maintenance service ticketing system. Maintain all documentation in the appropriate folders and in the ticketing system
Project Management: Coordinate vendor site visits with physical security through visitor application. Meet vendors onsite, as needed. Perform and document furniture and artwork punch list. Confirm furniture punch list is completed in a timely manner. Provides updates to the Workplace & Design Manager and Move Coordinator. Oversees the installation of artwork and marketing posters, etc. within Corporate and Consumer branch locations to meet design standards and approval elevations. Perform field surveys and documentation, as needed. Request purchase orders and tracks job costing. Maintains all project documentation in the project folders. Other project management tasks as needed
Create installation presentations in Adobe Pro, CAD/Revit, and/or PowerPoint based on approved site visits, markups, design concepts, and furniture orders. Lead meetings with end users(s), lines of business, and/or project teams to outline the project SOW and assign tasks for successful furniture and/or art installation. Issue drawings to departments in a timely manner for their vendors to install and/or Workplace and Security Management vendors or Regional Facilities Specialists
Maintain all project documentation in the appropriate folders. Assist with site visits, surveys, documentation and creating design drawings based on requested work, as needed
Artwork: Work with art framing vendors to have existing artwork re-matted and reframed to establish standards for reinstallation based on the established schedule. Schedule art handlers to pick up and install artwork based on the AUB design and installation standards. Maintain all project documentation in the appropriate folders. Assist with providing documentation to CAFM Coordinator for the Asset Management module, if needed
Move Management: Assist the Move Coordinator with move projects as needed. Document floor plan changes including seating changes during a strategic move project. Assist in walking locations to maintain accurate seating assignments on floor plans, as needed
Meetings: Attend meetings to schedule installations and vendors, as needed
Travel: Daily, overnight, and consecutive days, as needed based on project requirements
Reporting: Assist with creating diagrams showing monthly metrics for reporting purposes, as needed
Additional tasks associated with position as needed
Qualification
Required
2+ years of experience using AutoCAD/Revit
Understanding of ticket work order systems helpful
Background in furniture, design, project management
Knowledge of Microsoft Office programs: Word, Excel, PowerPoint
Experience using Adobe Acrobat Pro to create and edit documents
Proficient in AutoCAD/Revit software
Ability to read floorplans
Understanding of furniture and equipment repairs, basis warranty requirements
Basic knowledge of American with Disability Act (ADA) and building codes. Ability to research and understand codes
Communication – Clearly communicates both orally, writing, and/or in person to provide direction or gain clarification (problem solve/understand) on tasks effectively and professionally. Responds well to questions. Able to read and interpret written information
Able to follow directions as well as established processes, policies, guidelines, and standards. Completes administrative tasks correctly and on time. Supports organization's goals and values
Self-starter/Problem-solver
Work well independently and as part of a team
Multi-tasking: Must be able to manage multiple priorities at the same time. Able to deal with frequent change, delays, or unexpected events. Able to switch tasks on the fly based on accessed urgency
Highly detailed/organized with great follow up skills. Prioritizes and plans work activities; Uses time efficiently. This extends to juggling tasks with long wait times
Professionalism - Approaches others in a tactful manner
Quality - Demonstrates accuracy and thoroughness. Must quality control all work
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions and keeps commitments. Completes tasks on time or notifies appropriate person with an alternate plan
Attendance/Punctuality - Is consistently at work and on time
Preferred
Prior experience in a help desk environment helpful but not required
Benefits
Incentive compensation plan
Discretionary profit sharing bonus program
Comprehensive benefits package
Company
Atlantic Union Bank
Atlantic Union Bank is a financial company that provides wealth management, private banking, and advisory products and services.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$402.5M2024-10-21Post Ipo Equity· $402.5M
1993-10-08IPO
Leadership Team
Jule Kreyling
President and CEO
Jon Bridges
SVP, Mortgage Chief Operating Officer
Recent News
2026-01-22
2026-01-13
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