Head of Product Operations jobs in United States
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CEX.IO · 3 months ago

Head of Product Operations

positionMiami, Florida, United States
timeFull-time
remoteHybrid
seniorityDirector/Executive

CEX.IO is a US-based company seeking a Head of Product Operations to shape and optimize their product strategy within the region. This senior leadership role focuses on driving product growth and efficiency, ensuring alignment across functions, and translating customer insights into strategic decisions.

BitcoinFinanceFinTech

Responsibilities

Shape and execute the product operations strategy for financial products within the US region
Define the product roadmap, aligning it with overall business goals and the business unit’s objectives
Own key product metrics such as Customer growth and Retention, Transaction volume growth, Product performance, and Product operational efficiency
Lead the Marketing team to build targeted engagement campaigns and personalized messaging strategies (e.g., push, in-app, email) based on behavioural insights
Design and refine client segmentation frameworks to personalize the experience and optimize journeys
Collaborate closely with global and regional business leaders to ensure product strategy drives business growth and meets US market demands

Qualification

Product managementFintech regulatory frameworksProduct operationsTech product launchingRisk controlsFluency in Ukrainian/RussianDecision-makingCommunication

Required

Expertise in product management/ownership of US-based products (preferably in crypto or fintech; digital wallets, payment systems, and/or banking regulations)
A track record of successful tech product launching and proven ability to set up and improve product operations within a diverse environment
Deep understanding of fintech regulatory frameworks
Ability to embed risk controls, disclosures, and regulatory checkpoints directly into product operations
Experience coordinating with Legal, Compliance, Risk, and Audit teams to ensure operational readiness
Strong decision-making ability
Strong communication skills for influencing and collaborating across teams and with stakeholders

Preferred

Fluency in Ukrainian/Russian will be an advantage

Company

CEX.IO

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CEX.IO is a multi-functional cryptocurrency exchange.
dateFounded in 2013
location
London, England, GBR
people-size51-200 employees
web-link
https://cex.io

Funding

Current Stage
Growth Stage

Leadership Team

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Richard Evans
Managing Director
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William Evans
Managing Director, the Americas
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