Hinge Health · 4 hours ago
Product Manager, Commercial Solutions
San Francisco, CA
Full-time
Hybrid
Mid, Senior Level
$150K/yr - $226K/yr
4+ years expHinge Health is accelerating its Commercial productivity through the Commercial Catalyst program, and they are seeking a mission-driven Product Manager to lead this initiative. The role focuses on automating Client Success workflows and improving data infrastructure to enhance client experiences and operational efficiency.
Health CareMedicalTherapeutics
Responsibilities
Define and drive the strategy and roadmap for CS workflow automation and data plumbing across the Commercial lifecycle, translating opportunities into phased product deliveries tied to measurable outcomes
Convert operational pain points into clear product requirements (PRDs), experiments, and iterative rollouts that reduce manual effort and improve client retention
Lead discovery with CS, Implementation, and R&D to standardize metrics, templates, and playbooks so they can be automated, measured, and continuously improved
Partner with Engineering and Data to ship reliable integrations and automations across core Commercial systems (e.g., CRM, communications, scheduling, analytics, etc), with built‑in observability and resilience
Establish and maintain data contracts and operational standards that make workflows auditable, extensible, and scalable across different use cases
Incrementally develop buyer‑facing capabilities that create client value while minimizing CS overhead
Build and run a durable operating cadence—backlog management, prioritization, stakeholder program reviews, launch checklists, and post‑launch measurement—to ensure consistent execution and impact
Stay up-to-date on industry trends, emerging technologies, and competitive landscape to inform product strategy
Qualification
Required
4+ years in Product Management (or equivalent), including ownership of operations/workflow automation products or internal platforms used by GTM/CS teams at scale
Proven ability to convert qualitative 'time sink' problems into deterministic workflows and measurable time savings, and to ship incrementally toward a long‑term vision
Prior experience instrumenting workflow automations end‑to‑end (events, observability, SLAs, and governance)
Experience with enterprise-grade workflow and integration stacks across core Commercial systems (CRM, customer success platforms, scheduling, analytics) to automate cross-system workflows; comfortable partnering with data teams on embedded analytics and scalable data pipelines
Strong cross‑functional leadership with CS, Implementation, Design, Data, and Engineering; able to build rigorous operating cadences and drive clarity through complexity
Excellent product writing (PRDs/TDDs), prioritization, and stakeholder management, with a bias to ship and measure
Preferred
Background in Commercial tooling, CS Ops, or data products serving customer‑facing teams
Familiarity with buyer‑facing 'client portal' patterns and incremental rollout strategies that reduce CS overhead
Benefits
Comprehensive medical, dental, and vision coverage
Help with gender-affirming care
Tools for family and fertility planning
Travel reimbursements if healthcare isn’t available where you live
Traditional or Roth 401k retirement plan options which include a 2% company match
Modern life stipends
Company
Hinge Health
Hinge Health is a digital clinic for joint, and muscle care, pelvic pain, bowel, and bladder control.
1001-5000 employees
H1B Sponsorship
Hinge Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (18)
2023 (9)
2022 (17)
2021 (13)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
$1.03BKey Investors
Bessemer Venture PartnersInsight PartnersAtomico
2025-05-22IPO
2021-10-28Series E· $400M
2021-10-28Secondary Market· $200M
Leadership Team
Daniel Perez
Co-Founder, CEO
Gabriel Mecklenburg
Co-founder, Executive Chairman
Recent News
2026-01-08
2026-01-06
Company data provided by crunchbase